Hybrid Financial Crime Investigator & Intelligence Analyst

Suncorp; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Shine platform access

Performance-based incentives

Hybrid working

Paid parental leave (20 weeks)

Volunteer leave & EAP

Job summary

Suncorp’s Fraud and Intelligence team is seeking a proactive investigator to detect, prevent and reduce financial crime across insurance products. You will analyse data, investigate complex activity and prepare intelligence reports to support regulatory submissions, case management and practical responses to scams.

Collaboration with compliance, risk, legal and tech will be essential. You will communicate findings to internal teams and regulators, and help strengthen detection methods, workflows

Qualifications

• 2+ years of experience in operational scams, fraud or financial crimes across telecommunications, digital platforms or financial services.
• Experience supporting customers, scam victims or complaints through sensitive investigative matters.
• Strong analytical skills, with experience working with data, producing accurate and understandable reports.
• Ability to write risk assessments, intelligence reports and briefs of evidence.
• Knowledge of relevant financial crime regulations, industry standards, typologies and sanctions.

Responsibilities

• Investigate financial crime activity to identify its scope, impact, patterns and responsible parties with a focus on scams.
• Analyse complex datasets to uncover anomalies, emerging trends and financial crime indicators.
• Prepare accurate intelligence reports, risk assessments, briefs of evidence and regulatory submissions.
• Manage financial crime cases, information and impacted customers in line with relevant frameworks, standards and procedures.
• Communicate findings and recommendations clearly to internal stakeholders and external regulatory bodies.
• Improve analytical methods, workflows and tools to strengthen financial crime detection and prevention.

Skills

Fraud experience

Investigation support

Data analysis

Report writing

Regulatory knowledge

Education

Intelligence, Law or Financial Crime qualification

Job description

Suncorp’s Fraud and Intelligence team is seeking a proactive investigator to detect, prevent and reduce financial crime across insurance products. You will analyse data, investigate complex activity and prepare intelligence reports to support regulatory submissions, case management and practical responses to scams.

Collaboration with compliance, risk, legal and tech will be essential. You will communicate findings to internal teams and regulators, and help strengthen detection methods, workflows