Enterprise SaaS Delivery Manager

Work Initiatives; North Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Work Initiatives is seeking a hands-on Delivery Manager to lead complex platform implementation projects for enterprise customers in North Sydney. You will own customer-facing delivery from planning through go-live and post-go-live support, coordinating with implementation consultants, product teams, engineering, QA, and senior delivery leaders.

You will manage end-to-end delivery, governance, and stakeholder communications to ensure successful outcomes in a fast-moving SaaS environment.

Qualifications

• Experience delivering software, SaaS, platform or technology implementation projects.
• Strong client-facing stakeholder management skills.
• Confidence managing project governance, risks, issues and dependencies.

Responsibilities

• Own end-to-end delivery of customer implementation projects across a complex SaaS/platform environment.
• Manage project plans, milestones, risks, issues, assumptions and dependencies.
• Lead delivery governance, stakeholder reporting and regular customer updates.

Skills

Delivery Management

Stakeholder Management

Cross-functional Leadership

Governance

Job description

Work Initiatives is seeking a hands-on Delivery Manager to lead complex platform implementation projects for enterprise customers in North Sydney. You will own customer-facing delivery from planning through go-live and post-go-live support, coordinating with implementation consultants, product teams, engineering, QA, and senior delivery leaders.

You will manage end-to-end delivery, governance, and stakeholder communications to ensure successful outcomes in a fast-moving SaaS environment.