Enterprise Process Transformation Lead

BaptistCare; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

BaptistCare is seeking a Business Process Re-Engineering Lead to shape enterprise-wide process redesign across a newly unified national organisation. Based in Norwest NSW, you will establish a framework, govern standards and drive major transformation programs.

Reporting to the General Manager, Transformation Management Office, you will lead change, collaborate with executives, and coach teams to realise benefits and embed improvements into business as usual.

Qualifications

• Experience leading large-scale process redesigns.
• Experience influencing senior stakeholders across complex organisations.
• Strong capability in process improvement and organisational change.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Establish and lead BaptistCare's enterprise process re-engineering framework, governance and standards.
• Drive process redesign and continuous improvement across major transformation programs.
• Develop and manage a prioritised pipeline of process improvement opportunities.
• Facilitate discovery workshops, process mapping, future-state design and transformation initiatives.
• Partner with executives, operational leaders and project teams to optimise workflows and service delivery.
• Identify opportunities for automation, AI and analytics to improve efficiency and user experience.
• Lead benefits realisation activities and ensure improvements transition into BAU.
• Establish and grow a Process Re-Engineering Community of Practice across the organisation.
• Coach leaders and SMEs in process improvement disciplines and best practices.
• Provide strategic advice through transformation governance forums.

Skills

Process improvement

Stakeholder mgmt

Workshop facilitation

Change management

Strategic thinking

Communication

Education

Tertiary qualification

Tools

AI & analytics

Job description

BaptistCare is seeking a Business Process Re-Engineering Lead to shape enterprise-wide process redesign across a newly unified national organisation. Based in Norwest NSW, you will establish a framework, govern standards and drive major transformation programs.

Reporting to the General Manager, Transformation Management Office, you will lead change, collaborate with executives, and coach teams to realise benefits and embed improvements into business as usual.