Enterprise Architect, Operations & Fulfilment Strategy

Australia Post; Melbourne; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid working

Flexible working arrangements

Career development programs

Job summary

Australia Post is seeking an Enterprise Architect – Operations & Fulfilment to own the business and technology architecture for a large, distributed value chain. You’ll connect lodgement to delivery with data, OT, analytics, and automation to drive a clear target state and a multi-year roadmap aligned to strategy.

You’ll lead cross-functional teams, shape strategic options, and provide executive guidance on investments while ensuring safe, reliable and efficient operations.

Qualifications

• Senior enterprise architect with deep experience shaping logistics, supply chain, transport, network operations or fulfilment strategy.
• Ability to translate complex trade-offs into clear guidance for senior executives, balancing customer promise with operational constraints.
• Experience applying AI and advanced analytics to demand forecasting, planning, route optimisation or decision support.

Responsibilities

• Own the Operations & Fulfilment architecture and target-state roadmaps across lodgement, collection, delivery and returns.
• Shape multi-year roadmaps and strategic options aligning with organisational strategy and Enterprise Architecture Principles.
• Provide independent enterprise-wide advice to senior business and technology executives on major strategic decisions.
• Lead a virtual architecture community and provide direction to domain architects and delivery partners.
• Champion responsible use of AI, automation and data-driven decision making to improve safety, reliability and throughput.
• Connect physical operations with scanning, mobility, telemetry, automation and event-management platforms.
• Develop transition architectures spanning legacy tech, packaged platforms and live service continuity.

Skills

Enterprise architecture

Logistics knowledge

AI & analytics

Stakeholder influence

Tools

Geographic Information Systems

Operational analytics platforms

Job description

Australia Post is seeking an Enterprise Architect – Operations & Fulfilment to own the business and technology architecture for a large, distributed value chain. You’ll connect lodgement to delivery with data, OT, analytics, and automation to drive a clear target state and a multi-year roadmap aligned to strategy.

You’ll lead cross-functional teams, shape strategic options, and provide executive guidance on investments while ensuring safe, reliable and efficient operations.