Engineering Manager | Digital Products & Customer Experience

Aurec; Sydney; Hybrid; AUD 150,000 - 180,000; Full time

Job summary

Aurec is seeking an Engineering Manager for its Digital Products & Customer Experience initiatives in Sydney CBD. This permanent, hybrid role invites you to lead diverse teams and shape consumer digital products and experiences.

You will collaborate with Product, Design and UX to deliver intuitive digital experiences, challenging delivery norms and driving continuous innovation. Join a transformation-focused environment where engineering decisions prioritise customer outcomes, product quality

Qualifications

• Proven engineering leadership experience within consumer-facing, product-led digital environments.
• A track record of building and improving digital products with a strong focus on customer experience.
• Experience leading high-performing engineering teams through meaningful change.
• Strong understanding of product development, UX and customer-centred engineering.
• Ability to influence stakeholders, challenge existing practices and inspire new ways of working.
• A passion for developing engineers and creating a culture of product ownership and innovation.

Responsibilities

• Lead and inspire engineering teams focused on delivering exceptional consumer digital products.
• Embed a culture where customer experience, product quality and continuous innovation drive engineering decisions.
• Partner closely with Product, Design and UX to create seamless, intuitive digital experiences.
• Challenge traditional delivery approaches and empower teams to think beyond technical requirements.
• Drive improvements in engineering performance, product reliability and speed to market.
• Build collaborative, accountable teams that take ownership of customer outcomes.

Skills

Engineering leadership

Customer experience

Product development

UX focus

Stakeholder influence

Team development

Job description

Engineering Manager | Digital Products & Customer Experience

Sydney CBD | Permanent | Competitive Salary | Hybrid 2-3 Days in Office

We’re partnering with a leading Australian organisation undertaking an ambitious transformation of its consumer digital platforms.

We’re looking for exceptional Engineering Managers who have a passion for building outstanding digital products and creating experiences customers genuinely love.

This is an opportunity to bring a product-first mindset into a large-scale engineering environment, leading talented teams and shaping how digital experiences are designed, built and continuously improved.

The Opportunity

• Lead and inspire engineering teams focused on delivering exceptional consumer digital products.
• Embed a culture where customer experience, product quality and continuous innovation drive engineering decisions.
• Partner closely with Product, Design and UX to create seamless, intuitive digital experiences.
• Challenge traditional delivery approaches and empower teams to think beyond technical requirements.
• Drive improvements in engineering performance, product reliability and speed to market.
• Build collaborative, accountable teams that take ownership of customer outcomes.

What We’re Looking For

• Proven engineering leadership experience within consumer-facing, product-led digital environments.
• A track record of building and improving digital products with a strong focus on customer experience.
• Experience leading high-performing engineering teams through meaningful change.
• Strong understanding of product development, UX and customer-centred engineering.
• Ability to influence stakeholders, challenge existing practices and inspire new ways of working.
• A passion for developing engineers and creating a culture of product ownership and innovation.

Why Join?

• Help shape the future of digital products used by millions.
• Drive meaningful change in how technology delivers customer value.
• Work alongside talented Product, Design and Engineering teams.
• Play a key role in an ambitious consumer digital transformation.