Engagement Officer | Full-time Temporary with a Possibility of Permanency

Australian Capital Territory; Canberra; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

CMTEDD Communications and Engagement is seeking an Engagement Officer to drive whole-of-government engagement initiatives and strengthen the Canberra community’s voice in government decision-making.

You will coordinate across the ACT Public Service, support YourSay Conversations, and help build capability for engagement practitioners. This is a full-time temporary role with potential permanency and a merit pool may be created.

Formación

• Experience delivering community engagement or understanding of engagement practice.
• Highly developed stakeholder engagement and relationship management skills.
• Strong written and verbal communications for user-centric content across channels.

Responsabilidades

• Support whole-of-government engagement initiatives and influence engagement practices.
• Coordinate across ACT Public Service to improve community involvement.
• Support the ACT Government's online engagement platform and practitioner capability-building.
• Contribute to evaluation, reporting and continuous improvement of engagement programs.

Conocimientos

Engagement coordination

Stakeholder management

Verbal and written communication

Organization and prioritization

Educación

Engagement/communications qualification

Descripción del empleo

Engagement Officer
Full-time Temporary with a Possibility of Permanency

We are reimagining how we engage with our community—and we're looking for someone who wants to help us lead that change.

About the role

Are you passionate about strengtheningthecommunity voice in government decision-making? Do you thrive in a fast-paced, collaborative environment where your work directlyimpactshow government connects with the people it serves?

CMTEDD Communications and Engagement isseekingan enthusiastic Engagement Officerto help implement whole-of-government (WhoG) engagement initiatives and work across government to influence and support engagement best practice.In this roleyou will playa central rolein supporting how the ACT Government connects with the Canberra community. You will work across the ACT Public Service to improve engagement practices, including evaluation and reporting, contributing to a more consistent and responsive approach to community involvement.

You will play a pivotal role in supporting the ACT Government's online engagement platform, YourSay Conversations, and contribute to professional development and capability-building initiatives for engagement practitioners across government.

What we're looking for

We are seeking an experienced professional who can bring together people, ideas and projects to deliver meaningful outcomes. While an understanding of community engagement is important, this role is focused primarily on coordination, capability, continuous improvement and project delivery at a whole-of-government level.

You will bring:

• Experience in delivering community engagement or an understanding of community and stakeholder engagement practice.
• Highly developed stakeholder engagement and relationship management skills.
• Strong verbal and written communications skills for user-centric content across various channels, including writing, curating and publishing content for a variety of audiences.
• Strong organisational skills, sound judgement and the ability to manage competing priorities.

Most importantly, you'll be a proactive and collaborative professional who is motivated by improving government practice and achieving better outcomes for the community.

What we offer

At CMTEDD, you'll have the opportunity to:

• Influence engagement practice across the ACT Public Service.
• Work on projects with broad organisational impact.
• Work with a diverse range of stakeholders across government.
• Contribute to strategic reforms and continuous improvement initiatives.
• Build your leadership capability in a supportive and collaborative environment.
• Help shape how government works with and listens to the Canberra community.

The CMTEDD Engagement team plays a unique role across government. We don't just support individual engagement activities. We help strengthen the systems, frameworks and capability that enable effective engagement across the ACT Public Service.

This is an opportunity to make a lasting contribution to how government engages with the community while developing your own leadership, project management and strategic influence skills.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/ Other Requirements:

• Relevant education qualifications in Engagement, Communications or a related field, or significant experience in a similar role within the government environment.
• Accreditation or qualifications under the Engage Institute (formerly the International Association of Public Participation (IAP2)) is highly desirable.

Note: This is a temporary position available immediately for a period of up to 12 months with the possibility of extension and/or permanency. A merit pool may be established from this recruitment process and may be used to fill identical or similar vacancies over the next 12 months.

The selection process may include an interview, work-related assessment and referee checks.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .

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Note

This is a temporary position available immediately for a period of up to 12 months with the possibility of extension and/or permanency.