Community Engagement Specialist

ThinkHQ; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid workplace

Family-friendly culture

Part-time options

Job summary

Think HQ is seeking a Community Engagement Specialist in Sydney to support projects from early planning through delivery. You’ll coordinate with community organisations, help organise consultations and workshops, keep stakeholders informed, and ensure practical project pieces stay on track.

We value 2–3 years’ experience, strong organisational and communication skills, and a drive to grow into a more experienced engagement practitioner. This role offers hybrid work and flexible arrangements.

Qualifications

• 2–3 years’ experience in community engagement or related field.
• Experience working with diverse communities and stakeholders.
• Strong relationship-building and communication skills.
• Highly organised with excellent coordination and administrative capability.
• Comfortable managing multiple priorities in a fast-paced environment.

Responsibilities

• Build and maintain relationships with community stakeholders, organisations and networks.
• Support planning and delivery of community engagement activities across projects.
• Recruit and coordinate participants for consultations, interviews, focus groups and workshops.
• Coordinate case studies, ambassadors and subject matter experts.
• Facilitate community discussions and engagement activities.
• Ensure engagement activities are culturally responsive and well organised.
• Coordinate engagement activities across client projects, ensuring timelines and deliverables are met.
• Prepare stakeholder lists, contact databases and engagement materials.
• Manage schedules, logistics and communications for events.
• Maintain CRM records and project documentation.
• Support reporting, evaluation and project administration.
• Collaborate with project teams to deliver high-quality engagement activities.
• Share insights with the broader project team.
• Support proposal development and business development where required.

Skills

Relationship-building

Communication

Organisation

Coordination

Teamwork

Travel willingness

CRM experience

Tools

CRM system

Job description

As Community Engagement Specialist, you'll support projects from early planning through to delivery.

That might mean coordinating with community organisations, helping organise consultations and workshops, keeping stakeholders informed, or making sure the practical pieces of a project are on track.

We're looking for someone with a good foundation, strong organisational skills and an interest in growing into a more experienced engagement practitioner over time.

Some of the key responsibilities include: Community engagement and delivery

• Build and maintain positive relationships with community stakeholders, organisations and networks.
• Support the planning and delivery of community engagement activities across multiple projects.
• Recruit and coordinate participants for consultations, interviews, focus groups and workshops.
• Coordinate case studies, community ambassadors and subject matter experts.
• Assist with facilitating community discussions and engagement activities.
• Help ensure engagement activities are culturally responsive, inclusive and well organised.

Project coordination

• Coordinate engagement activities across client projects, ensuring timelines and deliverables are met.
• Prepare stakeholder lists, contact databases and engagement materials.
• Manage schedules, logistics and communications for engagement activities and events.
• Maintain accurate CRM records, participant databases and project documentation.
• Support reporting, evaluation and project administration.

Team and client support

• Work collaboratively with project teams to deliver engagement activities to a high standard.
• Share community insights and observations with the broader project team.
• Support proposal development and other business development activities where required.
• Contribute to continuous improvement of engagement processes, resources and ways of working.

We're looking for someone with the drive, curiosity and capability to grow into the role. You don’t need to have mastered everything already, but you’ll likely bring:

• Around 2-3 years' experience in community engagement, stakeholder engagement, communications or a related field.
• Experience working alongside diverse communities and stakeholders.
• Strong relationship-building and communication skills.
• Highly organised, with excellent coordination and administrative capability.
• Comfortable managing multiple priorities in a fast-paced environment.
• A collaborative approach and willingness to learn from experienced practitioners.
• Culturally responsive, empathetic and thoughtful in the way you work.
• Comfortable travelling nationally when required.

Most importantly, you're someone who understands that great engagement isn't transactional. You build trust, listen carefully, follow through on commitments, and genuinely care about creating opportunities for people to have their voices heard.

• Part-time and flexible work arrangements can be considered.
• Think HQ is a family-friendly, hybrid workplace.

Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from multicultural communities, people who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.

To support safe and ethical engagement with community participants, appointment to this role is subject to holding (or obtaining) a valid Working With Children Check and National Police Check.