Endpoint Analyst — Hybrid IT Support & App Deployment

Centorrino Technologies Pty Ltd.; Dubbo; Híbrido; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Training opportunities

Discounts

IT equipment

Team events

Descripción de la vacante

Centorrino Technologies Pty Ltd. in Australia is seeking an Endpoint Analyst to join our Endpoints team. You will manage, support, and maintain business applications across the end-user computing environment, ensuring reliability, performance and security.

You will deploy and manage applications using Microsoft Intune, Group Policy and other enterprise tools, troubleshoot incidents, and drive lifecycle management with strong collaboration and customer-focused service.

Formación

• Experience in IT application support, endpoint management, or EUC role.
• Experience supporting business applications across Windows and mobile platforms.
• Hands-on experience with Intune, JAMF, or other MDM platforms.
• Knowledge of Active Directory, Group Policy, and Azure AD/Microsoft Entra ID.
• Experience managing application deployments, packaging, and lifecycle management.
• Familiarity with ITIL or structured IT service management practices.
• Basic PowerShell or shell scripting skills (desirable).
• Strong troubleshooting and analytical skills, with clear communication.

Responsabilidades

• Provide technical support and administration for business applications across Windows and mobile environments.
• Troubleshoot application installation, performance, access, compatibility, and functionality issues.
• Respond to application incidents, service requests, and escalations, ensuring timely resolution and clear communication.
• Manage the application lifecycle, including packaging, deployment, updates, maintenance, and retirement.
• Support application testing, version control, release readiness, and post-deployment validation.
• Deploy and manage applications using Microsoft Intune, Group Policy, and other enterprise management platforms.
• Configure and maintain application settings, policies, and security requirements to ensure compliance.
• Monitor application deployments, resolve installation issues, and maintain application health and reliability.
• Meet service level agreements (SLAs) while delivering a high standard of customer support.
• Maintain accurate technical documentation, knowledge articles, and support procedures.
• Contribute to continuous improvement initiatives that enhance application management, user experience, and operational efficiency.
• Collaborate with cross-functional teams to deliver high-quality technology solutions.
• Stay current with emerging technologies and recommend improvements to tools, processes, and service delivery.

Conocimientos

Intune management

MDM platforms

Active Directory

Group Policy

Azure AD

PowerShell

Troubleshooting

Communication

Windows support

Herramientas

Intune

JAMF

Group Policy

Azure AD

PowerShell

Descripción del empleo

Centorrino Technologies Pty Ltd. in Australia is seeking an Endpoint Analyst to join our Endpoints team. You will manage, support, and maintain business applications across the end-user computing environment, ensuring reliability, performance and security.

You will deploy and manage applications using Microsoft Intune, Group Policy and other enterprise tools, troubleshoot incidents, and drive lifecycle management with strong collaboration and customer-focused service.