Endoscopy Coordinator

Queensland Health; Sunshine Coast Regional; On-site; AUD 112,000 - 122,000; Full time

Benefits offered by this job

Wellness program

Career training and development

Salary packaging

Job summary

Sunshine Coast Health is seeking an Endoscopy Coordinator to support timely, safe, and equitable access to endoscopy services. You will manage waiting lists, bookings, data quality and reporting, and act as line manager for the endoscopy administrative staff.

You will work with clinical and administrative teams to optimise patient flow, ensure CPC adherence, and contribute to audits and governance within Queensland Health policies.

Qualifications

• Experience coordinating wait lists and appointments in a health setting.
• Ability to manage data quality and perform reporting.
• Strong stakeholder engagement and team leadership.

Responsibilities

• Coordinate and manage patient access to endoscopy services, including day-to-day management of endoscopy waiting lists and procedural bookings.
• Liaise with Medical Officers, Nurse Unit Managers, preadmission, bed management, theatre scheduling and endoscopy teams to support efficient patient flow.
• Maintain accurate, complete and timely waiting list data in accordance with policy and directives.
• Undertake routine data management, analytics and reporting to meet clinical, operational and corporate needs.

Skills

Waiting list management

Data reporting

Stakeholder liaison

People management

Tools

myHR

Job description

Develop your career with Sunshine Coast Health in southeast Queensland which extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.

We're excited to welcome an Endoscopy Coordinator to Endoscopy Procedural Suites within the Sunshine Coast Hospital and Health Service.

The Endoscopy Coordinator plays a key role in supporting timely, safe and equitable access to endoscopy services by coordinating waiting list management, procedural bookings, data quality and performance reporting. The role is the line manager of the Endoscopy administrative staff and undertakes the daily tasks involved in personnel management, including myHR, rostering, recruitment, training and alike.

Working closely with clinical, administrative and operational stakeholders, the role supports consistent patient access processes and contributes to the effective functioning of endoscopy services across the patient journey.

The position supports access improvement and service optimisation activities through accurate operational reporting, data validation and adherence to established clinical governance, performance and compliance frameworks. This includes supporting the consistent application of Clinical Prioritisation Criteria (CPC), contributing to audit activities and ensuring waiting list processes align with Queensland Health policy and nationally recommended guidelines.

Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

Key Responsibilities include:

• Coordinate and manage patient access to endoscopy services, including day-to-day management of endoscopy waiting lists and procedural bookings.
• Liaise with key stakeholders including Medical Officers, Nurse Unit Managers, preadmission, bed management, theatre scheduling and endoscopy teams to support efficient patient flow.
• Maintain accurate, complete and timely waiting list data in accordance with Queensland Health and Sunshine Coast Health policy and directives.
• Undertake routine data management, analytics and reporting to meet clinical, operational and corporate

Remuneration value up to $139 030 p.a., comprising salary between $111 993 - $121 853 p.a., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO5).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

• A wellness program;
• Career training and development; and
• Salary packaging.

Check out the latest updates here: