End User Specialist - Plumbing

Milwaukee; Sunshine Coast Regional; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Laptop & phone allowance

Staff discounts

Hybrid working model

Professional development

Paid parental leave

Employee Assistance Program

Recognition programs

Job summary

Milwaukee Tools in the Sunshine Coast region is seeking an End User Specialist - Plumbing to represent Milwaukee across the Sunshine Coast to Hervey Bay, engaging with plumbers and contractors to demonstrate world‑class solutions and drive product conversion.

You will build relationships, conduct hands‑on product demonstrations, and grow market share while working with a high‑performing team and an industry‑leading brand.

Qualifications

• Experience in Trade, Field Sales or End User Sales.
• Confident communication and presentation skills.
• Willingness to travel overnight as required.
• Full driver's license with a clean driving record.

Responsibilities

• Drive market share through targeted user engagement and on-site product demonstrations.
• Build and maintain relationships with plumbers, contractors and industry professionals.
• Identify sales opportunities and convert existing users from competitor brands.
• Plan territory activities and manage Salesforce CRM records.
• Represent Milwaukee at industry events and trade days.

Skills

End User Sales

Field Sales

Plumbing knowledge

Tools

Salesforce CRM

Job description

Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centered around improving the lives of our users, something that not only drives our product development but underpins everything we do.

We are equally committed to creating a great employee experience so in addition to an exciting and challenging role Milwaukee provides a range of benefits to support your success, growth and wellbeing including:

Discounts & Perks: Fully maintained company vehicle, laptop and phone allowance, plus generous staff discounts on Milwaukee/TTI products
Lifestyle: Hybrid working model to support flexibility
Development: Access to professional development programs.
Health & Wellbeing: Paid parental leave and access to an Employee Assistance Program
Social: Recognition programs and social events to celebrate our team's achievements.

About the Opportunity

Ready to take your plumbing industry experience in a new direction? As our End User Specialist - Plumbing, you'll represent Milwaukee across the Sunshine Coast to Hervey Bay region, working directly with plumbers, contractors, and industry professionals to demonstrate world-class solutions and drive product conversion.

Combining relationship building, solution selling, and hands‑on product demonstrations, you'll become the go‑to expert in your territory. Supported by a high‑performing team and an industry‑leading brand, you'll enjoy the freedom to build your network, grow market share, and develop a rewarding career with Milwaukee Tool.

The successful applicant will be a self‑starter with strong industry credibility, a customer‑first mindset, and the ambition to grow market share while becoming a trusted partner to plumbing professionals across the region.

Key Responsibilities

• Drive market share growth through targeted user engagement and on‑site product demonstrations.
• Build and maintain strong relationships with key customers and partners in the region.
• Proactively acquire new customers and convert existing users from competitor brands.
• Identify sales opportunities and execute strategies to drive market share growth.
• Plan efficiently and manage your territory effectively to maximise productivity.
• Maintain accurate Salesforce CRM records to support planning, reporting, KPI delivery and conversion effectiveness.
• Provide regular updates on performance, activity, and opportunities to management.
• Together with the Field Sales Representatives, liaise with authorised distribution partners to create the best value for both Milwaukee and distribution partner.
• Represent the Milwaukee brand at industry events, trade days and networking opportunities.

What You Will Bring

• Trade, Field Sales or End User Sales experience.
• Confident communication and presentation skills, with the ability to influence and educate users.
• Strong organisation, time management and problem‑solving capabilities.
• Experience using CRM systems (desired).
• A proactive, competitive mindset with a strong drive to achieve results.
• A passion for learning and continuous development.
• Flexibility to travel overnight when required.
• Full‑driver's license with excellent driving record.