End User Specialist - Plumbing

Milwaukee Tool Australia & New Zealand; Sunshine Coast Regional; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

Company vehicle

Laptop and phone allowance

Staff discounts

Job summary

Milwaukee Tool Australia & New Zealand is seeking an End User Specialist - Plumbing to cover the Sunshine Coast to Hervey Bay region. You will engage with plumbers, contractors and industry pros to demonstrate solutions and drive conversions.

You will build trusted relationships, demonstrate products hands-on, and operate within a high-performing team to grow market share while representing a leading brand across events and partner networks.

Qualifications

• Experience in Trade, Field Sales or End User Sales.
• Strong communication and presentation skills.
• Familiarity with CRM systems is a plus.
• Self-motivated with a competitive mindset.
• Valid full driver’s license with a clean record.
• Willingness to travel overnight when required.

Responsibilities

• Drive market share growth through targeted user engagement and on-site product demonstrations.
• Build and maintain relationships with key customers and partners in the region.
• Proactively acquire new customers and convert existing users from competitor brands.
• Identify sales opportunities and develop strategies to increase market share.
• Plan territory efficiently to maximise productivity and reporting.
• Maintain Salesforce CRM records to support planning and KPI delivery.
• Provide regular updates on performance and opportunities to management.
• Collaborate with Field Sales Representatives and distribution partners to maximise value.

Skills

End User Sales experience

Communication & presentation

CRM experience

Proactive mindset

Driver's license

Travel willingness

Job description

Who We Are

Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centered around improving the lives of our users, something that not only drives our product development but underpins everything we do. We are equally committed to creating a great employee experience so in addition to an exciting and challenging role Milwaukee provides a range of benefits to support your success, growth and wellbeing including:
Discounts & Perks: Fully maintained company vehicle, laptop and phone allowance, plus generous staff discounts on Milwaukee/TTI products
Lifestyle: Hybrid working model to support flexibility
Development: Access to professional development programs.
Health & Wellbeing: Paid parental leave and access to an Employee Assistance Program
Social: Recognition programs and social events to celebrate our team's achievements.

About the Opportunity

Ready to take your plumbing industry experience in a new direction? As our End User Specialist - Plumbing, you'll represent Milwaukee across the Sunshine Coast to Hervey Bay region, working directly with plumbers, contractors, and industry professionals to demonstrate world-class solutions and drive product conversion. Combining relationship building, solution selling, and hands-on product demonstrations, you'll become the go‑to expert in your territory. Supported by a high-performing team and an industry-leading brand, you'll enjoy the freedom to build your network, grow market share, and develop a rewarding career with Milwaukee Tool. The successful applicant will be a self‑starter with strong industry credibility, a customer‑first mindset, and the ambition to grow market share while becoming a trusted partner to plumbing professionals across the region.

Key Responsibilities

• Drive market share growth through targeted user engagement and on-site product demonstrations.
• Build and maintain strong relationships with key customers and partners in the region.
• Proactively acquire new customers and convert existing users from competitor brands.
• Identify sales opportunities and execute strategies to drive market share growth.
• Plan efficiently and manage your territory effectively to maximise productivity.
• Maintain accurate Salesforce CRM records to support planning, reporting, KPI delivery and conversion effectiveness.
• Provide regular updates on performance, activity, and opportunities to management.
• Together with the Field Sales Representatives, liaise with authorised distribution partners to create the best value for both Milwaukee and distribution partner.
• Represent the Milwaukee brand at industry events, trade days and networking opportunities.

What You Will Bring

• Trade, Field Sales or End User Sales experience.
• Confident communication and presentation skills, with the ability to influence and educate users.
• Strong organisation, time management and problem‑solving capabilities.
• Experience using CRM systems (desired).
• A proactive, competitive mindset with a strong drive to achieve results.
• A passion for learning and continuous development.
• Flexibility to travel overnight when required.
• Full driver's license with excellent driving record.