End-to-End Operations Project Lead

GamblingCareers.com; City of Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

18 weeks paid parental leave for first

Parental return support

Employee assistance program

Wednesday massages

In-house coffee & beverages

Daily catered breakfast

Snack walls & drink fridges

Modern office with recreation

Job summary

Easygo is seeking a delivery leader to own end-to-end operational projects across VIP, Customer Operations, Responsible Gaming, Sportsbook and Casino from Melbourne. You will shape roadmaps, manage scopes, and ensure compliance in a fast-growing tech environment.

You will mentor a growing team, align with Compliance and senior stakeholders, and drive delivery standards across regulated and non-regulated areas to enable growth and regulatory integrity.

Qualifications

• Proven success delivering operational or business projects in fast-paced or complex environments.
• Strong experience documenting and improving SOPs, frameworks and process documentation.
• Experience directly managing and developing team members, with ability to scale leadership.

Responsibilities

• Lead end-to-end delivery of operational projects from scoping to outcomes.
• Own project plans, timelines, dependencies and resourcing across multiple initiatives.
• Shape the operational project roadmap with the Operations Manager for high-impact, cross-department work.
• Act as delivery owner for regulated market projects to ensure compliance and delivery standards.
• Partner with Compliance and senior stakeholders to align outputs with jurisdictional requirements.
• Mentor and develop a team, allocating work and building capability across the group.
• Maintain project documentation, SOPs and delivery frameworks across regulated and non-regulated areas.
• Facilitate delivery governance rituals including updates, cadences and leadership check-ins.
• Serve as escalation point for delivery risks to enable faster decisions.
• Prepare operations for new regulatory environments to support market expansion.

Skills

Project management

Stakeholder mgmt

Team leadership

Change mgmt

Delivery methodologies

Tools

Confluence

Jira

Notion

Job description

Easygo is seeking a delivery leader to own end-to-end operational projects across VIP, Customer Operations, Responsible Gaming, Sportsbook and Casino from Melbourne. You will shape roadmaps, manage scopes, and ensure compliance in a fast-growing tech environment.

You will mentor a growing team, align with Compliance and senior stakeholders, and drive delivery standards across regulated and non-regulated areas to enable growth and regulatory integrity.