Empowerment & Wellbeing Support Coordinator

Home In Place; Central Coast Council; Hybrid; AUD 95,000 - 116,000; Full time

Benefits offered by this job

SCHADS Award - Level 5

Flexible working arrangements

Tax-free salary packaging

Gym membership

EAP services

Professional development

Collaborative team culture

Meaningful work

Job summary

Home in Place is seeking a compassionate Tailored Support Coordinator to join our Community Participation team on the Central Coast. The role focuses on assessments, planning and tailored support to occupants in social and affordable housing, helping them access services to improve wellbeing and independence.

You will work with tenants, community organisations and internal teams to promote social inclusion, education, employment and long-term positive life outcomes.

Qualifications

• Relevant tertiary qualifications in Community Services, Human Services, Health or related discipline.
• WWCC current and valid is required.
• Minimum three years' experience in Community Services or related field.
• Experience in assessments, case planning and support coordination.
• Strong communication, relationship-building and stakeholder engagement skills.

Responsibilities

• Conduct strengths-based assessments and develop individualised support plans with occupants.
• Coordinate referrals to internal and external support services and monitor outcomes.
• Support occupants experiencing personal crisis, complex needs or tenancy risk.
• Identify opportunities that enhance wellbeing, education, employment and independent living outcomes.
• Build strong partnerships with community organisations and service providers.
• Work collaboratively with tenancy teams to improve outcomes for occupants.
• Facilitate tenant engagement initiatives and community participation programs.
• Maintain accurate case notes, assessments, reporting and compliance documentation.
• Contribute to service improvement initiatives and innovative support practices.

Skills

Communication skills

Relationship-building

Stakeholder engagement

Autonomy

Problem solving

IT skills

Education

Relevant tertiary qualifications in Community Services/Health

Tools

Microsoft Office

Client management systems

Job description

Home in Place is seeking a compassionate Tailored Support Coordinator to join our Community Participation team on the Central Coast. The role focuses on assessments, planning and tailored support to occupants in social and affordable housing, helping them access services to improve wellbeing and independence.

You will work with tenants, community organisations and internal teams to promote social inclusion, education, employment and long-term positive life outcomes.