Employment Support Advisor

Enterprise and Training Company; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Additional paid leave after years of服务

Flexible working arrangements

Work from home options

Paid birthday leave

Job summary

Enterprise and Training Company Limited (ETC) Brisbane is seeking a motivated Jobs Advisor to support individuals toward employment. You will build relationships, manage a caseload, and deliver both individual and group guidance to help clients reach their career goals.

The role focuses on personalised assistance, building employability skills and preparing clients for opportunities, with a supportive, outcomes-driven environment.

Qualifications

• Demonstrated customer service experience.
• Certificate IV in Employment Services is required or willingness to obtain.
• Current National Police Check and Blue Card are required.

Responsibilities

• Build positive, supportive relationships with customers.
• Manage a caseload and provide ongoing guidance.
• Deliver individual and group support sessions.
• Prepare customers for employment opportunities and referrals to employability activities.
• Work toward performance outcomes and KPIs.
• Help customers identify strengths and overcome barriers to employment.

Skills

Customer service

Relationship building

Organised

Communication

Education

Certificate IV in Employment Services

National Police Check

QLD Blue Card

Job description

Enterprise and Training Company Limited (ETC) Brisbane is seeking a motivated Jobs Advisor to support individuals toward employment. You will build relationships, manage a caseload, and deliver both individual and group guidance to help clients reach their career goals.

The role focuses on personalised assistance, building employability skills and preparing clients for opportunities, with a supportive, outcomes-driven environment.