Jobs Advisor: Flexible Work & Meaningful Impact

ETC Employment Training Community; Ipswich City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Above Awards salaries

Flexible working arrangements

Salary packaging

Professional development

Job summary

Enterprise & Training Company Limited (ETC) in Ipswich is seeking a dedicated Jobs Advisor to support customers with personalised employment services through individual and group sessions, while actively managing a caseload to achieve sustainable employment outcomes.

This full‑time, permanent role offers flexible working options, above‑award salaries, salary packaging, and opportunities for professional development. Certificate IV in Employment Services (or willingness to obtain) is required.

Qualifications

• Customer service skills and/or experience.
• Driven to achieve outcomes and KPIs.
• Certificate IV in Employment Services or willing to obtain.
• A current, clear National Police Check.
• A current QLD Blue Card.

Responsibilities

• Provide high level personalised support and service to customers.
• Manage your own caseload of customers.
• Achieve agreed objectives and KPIs.
• Prepare and refer customers to activities to increase employability skills.

Skills

Customer service

KPI driven

Police check

Blue Card

Education

Certificate IV in Employment Services

Job description

Enterprise & Training Company Limited (ETC) in Ipswich is seeking a dedicated Jobs Advisor to support customers with personalised employment services through individual and group sessions, while actively managing a caseload to achieve sustainable employment outcomes.

This full‑time, permanent role offers flexible working options, above‑award salaries, salary packaging, and opportunities for professional development. Certificate IV in Employment Services (or willingness to obtain) is required.