Employment Mentor: Build Confidence & Job Opportunities

Ability Options; Central Coast; On-site; AUD 70,000 - 86,000; Full time

Benefits offered by this job

Fitness passport

Employee discounts

Salary packaging

Flexible work arrangements

Job summary

Ability Options is seeking a Mentor in Toukley, NSW, to support customers in building confidence and pursuing employment opportunities. This max-term full-time position runs through November 2027 and offers a competitive remuneration package with salary packaging options.

You'll build relationships, assess goals, and connect with local employers to create pathways to work. A strong customer-service mindset and teamwork are essential.

Qualifications

• Experience in disability, employment or community services is highly regarded.
• Great customer service skills and positive attitude.
• Ability to connect with people and listen to their needs.

Responsibilities

• Build positive relationships with customers.
• Understand each customer's goals and strengths.
• Help customers identify opportunities and steps toward employment.
• Provide encouragement, guidance and practical support.
• Connect with local businesses and employers to explore opportunities.
• Keep customer information up to date.
• Work with your team and other organisations to achieve outcomes.
• Create a welcoming and positive customer experience.

Skills

Customer service

Communication

Rapport building

Organised

Positive attitude

Computer literacy

Team player

Willing to learn

WWCC & Police Check

Driver's license P2

Car insurance & reg

Job description

Ability Options is seeking a Mentor in Toukley, NSW, to support customers in building confidence and pursuing employment opportunities. This max-term full-time position runs through November 2027 and offers a competitive remuneration package with salary packaging options.

You'll build relationships, assess goals, and connect with local employers to create pathways to work. A strong customer-service mindset and teamwork are essential.