Employment Consultant - IEA

Sureway Employment; Melton; On-site; AUD 60,000 - 78,000; Full time

Job summary

Sureway Employment in Melton, Victoria is seeking an Employment Consultant to support participants on their journey to work, building relationships with participants and local employers, including those with a disability.

You don’t need direct industry experience, but you must be curious, proactive and well organized. This permanent full-time role is based at the Melton site and services the Bacchus Marsh outreach site, with opportunities to impact people’s employment outcomes.

Qualifications

• Self-motivated – you manage your time, follow through on commitments, and keep momentum without needing close supervision
• Strong communicators – you can build rapport quickly, ask the right questions, and adapt your approach to different people
• Results driven – you set clear targets and follow through, consistently delivering placements and outcomes that meet business needs
• Commercially aware – you understand what employers need and can confidently promote candidates in a way that adds value
• Curious and prepared – you take the time to understand the role, the sector, and the people you’re working with
• Transferable skills – you may come from sales, recruitment, customer service, or community services and can clearly apply those skills to outcomes
• Resilient and solutions-focused – you stay focused when things don’t go to plan and look for practical ways forward
• Organised and accountable – you can manage competing priorities, keep accurate records, and meet expectations

Responsibilities

• Working one-on-one with participants to set clear employment goals and action plans
• Actively building relationships with local employers to create job opportunities
• Promoting participants’ strengths and matching them to suitable roles
• Supporting participants before and after placement to ensure sustainable employment
• Identifying barriers and coordinating support services or training where needed
• Managing your own caseload, priorities, and follow-ups to keep things moving
• Maintaining accurate records and meeting program compliance requirements
• Representing Sureway in the local community to build awareness and connections

Job description

Right now, we are in the middle of something exciting. Ourteam is growing, and we have a permanent full-time position working out of theSureway Melton site & servicing the Bacchus Marsh outreach site.

About the Role

You don’t wait for opportunities, you create them.

As an Employment Consultant, you will support your caseloadof participants to take ownership of their journey to work. You will buildrelationships, identify opportunities, and actively connect participants withemployers.

You will partner with people with a disability to understandtheir goals, build their confidence and skills, and actively connect them withemployers. Success in this role comes from your ability to engage people, stayorganised, and keep momentum especially when things get challenging.

You don’t need direct industry experience, but you do needto be curious, proactive, and willing to learn quickly. We’re looking forpeople who come prepared, take initiative, and back themselves to build strongrelationships in the community.

What You’ll Be Doing

• Workingone-on-one with participants to set clear employment goals and actionplans
• Activelybuilding relationships with local employers to create job opportunities
• Promotingparticipants’ strengths and matching them to suitable roles
• Supportingparticipants before and after placement to ensure sustainable employment
• Identifyingbarriers and coordinating support services or training where needed
• Managingyour own caseload, priorities, and follow-ups to keep things moving
• Maintainingaccurate records and meeting program compliance requirements
• RepresentingSureway in the local community to build awareness and connections

What Sets You Up for Success

We’re looking for people who don’t wait to be told what todo, people who take ownership and come prepared.

• Self-motivated– You manage your time, follow through on commitments, and keep momentumwithout needing close supervision
• Strongcommunicators – You can build rapport quickly, ask the right questions,and adapt your approach to different people
• Resultsdriven – You set clear targets and follow through, consistently deliveringplacements and outcomes that meet business needs
• Commerciallyaware – You understand what employers need and can confidently promotecandidates in a way that adds value
• Curiousand prepared – You take the time to understand the role, the sector, andthe people you’re working with
• Transferableskills – You may come from sales, recruitment, customer service, orcommunity services and can clearly apply those skills to outcomes
• Resilientand solutions-focused – You stay focused when things don’t go to plan andlook for practical ways forward
• Organisedand accountable – You can manage competing priorities, keep accuraterecords, and meet expectations

At Sureway, we believe in offering more than just a job. Weprovide growth, support, and rewards that help you thrive bothprofessionally and personally.

• Wepay above award rates – because your time and talent are worth more
• Performancebonus scheme based on meeting benchmarks
• Birthdayleave – celebrate your special day with a paid day off every year
• Additionalleave – enjoy an extra week off each year after 3 years of service
• Ongoinglearning and development – access programs & study assistance togrow your skills and career
• Recognitionthat means something – be celebrated through monthly awards and ourannual team awards program

Sureway leads the industry in Employment Services forcohorts including mainstream, people with disability, parents, youth and matureaged Australians. We also deliver training and health supports to enable peopleto improve their quality of life. Sureway deliver innovative programs to jobseekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC,and WA. Our growing suite of services assists people to achieve their goals andaspirations in life.

This position requires the successful applicant to undertakea National Police Check and relevant state-based screens. Applicants also musthave the right to work in Australia and hold a valid driver’s licence withreliable transport.

We celebrate diversity and welcome applications frompeople of all backgrounds, including Aboriginal & Torres Strait Islanderpeoples, individuals with disabilities, LGBTIQA+ communities, and those fromculturally and linguistically diverse backgrounds

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