Employment Consultant (Inclusive Employment Australia)

Sureway Employment and Training; Ryde; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Above award rates

Performance bonus

Birthday leave

Additional leave

Learning & development

Recognition programs

Job summary

Sureway Employment and Training in Ryde NSW is seeking an Employment Consultant to support participants on their journey to work, building confidence and skills and connecting them with employers. You’ll work one-on-one, manage your caseload, and promote participants’ strengths for suitable roles.

You don’t need direct industry experience; curiosity, proactivity and a readiness to learn quickly are essential as you engage diverse communities and maintain compliant records while representing

Qualifications

• No direct industry experience required; curiosity, proactivity and willingness to learn quickly.
• Ability to engage people and build strong relationships within the community.
• Own caseload management and accurate record-keeping are essential.

Responsibilities

• Work one-on-one with participants to set clear employment goals and action plans
• Actively build relationships with local employers to create job opportunities
• Promote participants’ strengths and match them to suitable roles
• Support participants before and after placement to ensure sustainable employment
• Identify barriers and coordinate support services or training where needed
• Manage your own caseload, priorities, and follow-ups to keep things moving
• Maintain accurate records and meet program compliance requirements
• Represent Sureway in the local community to build awareness and connections

Skills

Strong communicators

Relationship building

Organised

Self-motivated

Proactive

Curious and prepared

Transferable skills

Commercially aware

Job description

Employment Consultant (Inclusive Employment Australia)

Sureway Employment and Training – Ryde NSW

About the Role

You don’t wait for opportunities, you create them.

As an Employment Consultant, you will support your caseload of participants to take ownership of their journey to work. You will build relationships, identify opportunities, and actively connect participants with employers.

You will partner with people with a disability to understand their goals, build their confidence and skills, and actively connect them with employers. Success in this role comes from your ability to engage people, stay organised, and keep momentum especially when things get challenging.

You don’t need direct industry experience, but you do need to be curious, proactive, and willing to learn quickly. We’re looking for people who come prepared, take initiative, and back themselves to build strong relationships in the community.

What You’ll Be Doing

Working one-on-one with participants to set clear employment goals and action plans

Actively building relationships with local employers to create job opportunities

Promoting participants’ strengths and matching them to suitable roles

Supporting participants before and after placement to ensure sustainable employment

Identifying barriers and coordinating support services or training where needed

Managing your own caseload, priorities, and follow-ups to keep things moving

Maintaining accurate records and meeting program compliance requirements

Representing Sureway in the local community to build awareness and connections

What Sets You Up for Success

We’re looking for people who don’t wait to be told what to do, people who take ownership and come prepared.

Self-motivated – You manage your time, follow through on commitments, and keep momentum without needing close supervision

Strong communicators – You can build rapport quickly, ask the right questions, and adapt your approach to different people

Commercially aware – You understand what employers need and can confidently promote candidates in a way that adds value

Curious and prepared – You take the time to understand the role, the sector, and the people you’re working with

Transferable skills – You may come from sales, recruitment, customer service, or community services and can clearly apply those skills to outcomes

Resilient and solutions-focused – You stay focused when things don’t go to plan and look for practical ways forward

Organised and accountable – You can manage competing priorities, keep accurate records, and meet expectations

At Sureway, we believe in offering more than just a job. We providegrowth, support, and rewardsthat help you thrive both professionally and personally.

We pay above award rates– because your time and talent are worth more

Performance bonus schemebased on meeting benchmarks

Birthday leave– celebrate your special day with a paid day off every year

Additional leave– enjoy an extra week off each year after 3 years of service

Ongoing learning and development– access programs & study assistance to grow your skills and career

Recognition that means something–be celebrated through monthly awards and our annual team awards program

Sureway leads the industry in Employment Services for cohorts including mainstream, people with disability, parents, youth and mature aged Australians. We also deliver training and health supports to enable people to improve their quality of life. Sureway deliver innovative programs to job seekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC, and WA. Our growing suite of services assists people to achieve their goals and aspirations in life.

This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport.

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individualswith disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds