Employment Consultant - ES

Sureway Employment; Ballarat; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Above award rates

Performance bonus

Birthday leave

Extra leave after 3 years

Learning & development

Recognition programs

Job summary

Sureway Employment in Ballarat is seeking a dedicated Employment Consultant to help job seekers into sustainable roles. You will build relationships with employers, support clients through goal setting, and work with a team to deliver effective employment services in a busy office.

The role emphasizes a calm, solution-focused approach, strong administration, and the ability to manage competing priorities. National Police Check and valid driver’s licence are required.

Qualifications

• Experience handling a variety of customer relationships.
• Strong administration skills.
• Ability to manage workload and priorities.
• Positive attitude and solution-focused mindset.

Responsibilities

• Get job seekers into jobs.
• Collaborate with the community to support jobseekers.
• Update systems and file case notes per processes and expected timeframes.
• Generate leads and source vacancies.
• Deliver on KPIs in a high-paced environment.

Skills

Positive attitude

Workload management

Customer relationships

Administration skills

Job description

Permanent fulltime position based in Ballarat.

Change lives and build stronger communities in our fastpaced and dynamic industry.

Use your calm personality and solution-focused outlook toget people to overcome obstacles and secure employment. Help job seekersto maintain their jobs through goal setting, your relationships with employers,and teamwork in the office. Your adaptability, independence, commitment, andprocess-driven approach will enable you to quickly and accurately fulfilposition requirements.

Being new to the employment industry is not a problem. Ifyou have a positive attitude, ability to manage your workload / priorities,experience with a variety of customer relationships and solid administrationskills you can succeed with us.

Duties

• Get job seekers into jobs
• Collaborate with the community support jobseekers
• Update systems and file case notes in line withprocesses and expected timeframes
• Generate leads and source vacancies
• Deliver on KPIs in a high paced environment

At Sureway, we believe in offering more than just a job. Weprovide growth, support, and rewards that help you thrive bothprofessionally and personally.

• We pay above award rates – becauseyour time and talent are worth more
• Performance bonus scheme based onmeeting benchmarks
• Birthday leave – celebrate yourspecial day with a paid day off every year
• Additional leave – enjoy an extraweek off each year after 3 years of service
• Ongoing learning and development –access programs & study assistance to grow your skills and career
• Recognition that means something – becelebrated through monthly awards and our annual team awards program

Sureway leads the industry in Employment Services forcohorts including mainstream, people with disability, parents, youth and matureaged Australians. We also deliver training and health supports to enable peopleto improve their quality of life. Sureway deliver innovative programs to jobseekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC,and WA. Our growing suite of services assists people to achieve their goals andaspirations in life.

This position requires the successful applicant to undertakea National Police Check and relevant state-based screens. Applicants also musthave the right to work in Australia and hold a valid driver’s licence withreliable transport.

We celebrate diversity and welcome applications frompeople of all backgrounds, including Aboriginal & Torres Strait Islanderpeoples, individuals with disabilities, LGBTIQA+ communities, and thosefrom culturally and linguistically diverse backgrounds