Employment Consultant

MEGT; Melton; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

14 weeks parental leave

3 paid Christmas close-down days

Leave loading 17.5%

Salary packaging available

Travel discounts

Employee Assistance Program

Job summary

MEGT in Melton is seeking an Employment Services Consultant to deliver the Workforce Australia contract and support participants toward work or training. You’ll manage caseloads, conduct assessments, provide 1:1 coaching and group workshops, and engage employers to create job pathways.

This is a frontline, KPI-driven role in a supportive team that values impact and collaboration. Join a not-for-profit organisation that prioritises people, equality, and career development while enjoying strong

Qualifications

• Experience in Employment Services or similar regulated environment is highly valued.
• Ability to manage caseloads, assess barriers and develop job plans.
• Demonstrated success working to KPIs and performance targets.
• High digital literacy with strong attention to detail and reporting.

Responsibilities

• Manage a caseload of participants and build strong relationships.
• Conduct assessments and develop tailored Job Plans.
• Deliver 1:1 coaching, group workshops and referrals.
• Source vacancies through employer engagement and outreach.
• Support employers with recruitment, onboarding and retention.
• Provide post-placement in-work support and monitor obligations.
• Maintain accurate records and meet contractual KPIs.

Skills

Relationship building

Coaching

Group facilitation

Employer engagement

Administration

Compliance

KPIs

Digital literacy

Attention to detail

Time management

Tools

ESS Web

Job description

Based in Melton, this is your chance to join MEGT’s Employment Services division and play a key frontline role delivering the Workforce Australia contract. You’ll work with participants facing a range of barriers, develop work‑readiness, and secure long‑term employment or training pathways.

You’ll be part of a supportive, high‑performing team that lives MEGT’s Purpose and Values every day. This is a fast‑paced, KPI-driven and varied role where you’ll balance structured appointments with the unexpected.

We highly value candidates with Employment Services experience (WFA, DES, IEA, ParentsNext, Transition to Work, Jobactive), as it provides a strong foundation for the pace, complexity, and people‑focused problem‑solving required in this role. However, we also welcome applicants with strong transferable skills from recruitment, community services, sales, or other people‑centred environments.

Key Responsibilities:

• Manage a caseload of participants and build strong, professional relationships
• Conduct assessments and develop tailored Job Plans
• Identify barriers, goals, and career preferences using structured tools
• Deliver 1:1 coaching, group workshops, and referrals to specialist services
• Source vacancies through cold‑calling, reverse marketing, and employer engagement
• Support employers through recruitment, onboarding, and retention
• Provide post‑placement and in‑work support to participants and employers
• Monitor attendance and mutual obligations, applying compliance requirements where appropriate
• Maintain accurate, compliant records in ESS Web and meet contractual KPIs

About you

You’ll thrive in this role if you are resilient, organised, and confident working with people from all walks of life. You balance empathy with accountability and can adapt your communication style to suit different situations, along with:

• Confidence having professional and sometimes challenging conversations
• Administration and compliance experience within a regulated environment
• Experience working to KPIs or performance targets
• High digital literacy and strong attention to detail
• Ability to manage competing priorities and work autonomously

Find your ME at MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!

We’re proud to be certified Great Place to Work several years in a row and Great Place to Work for Women 2025 – and we live it every day. We support work-life balance and offer great benefits to help you thrive:

• 14 weeks paid parental leave after 6 months
• 3 paid Christmas close-down days
• Buy or cash out extra annual leave + 17.5% leave loading
• Pro-rata long service leave after 7 years
• Salary packaging available (non-PBI)
• Travel, retail, entertainment and health insurance discounts
• Employee Assistance Program (includes Nurse on Call)

The MEGT Commitment

At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.