Emergency Relief Coordinator

Uniting Victoria and Tasmania; Sale; On-site; AUD 42,000 - 62,000; Part time

Benefits offered by this job

Salary packaging

Meal entertainment benefit

Leave purchase program

Parental leave

Job summary

Uniting Victoria and Tasmania seeks an Emergency Relief Coordinator to coordinate essential relief services and referrals, supporting volunteers and coordinating with the Administration Coordinator to ensure timely delivery and impact for those in need.

You will oversee compliance, manage referral trends, and collaborate with external agencies, including NILS and Financial Counselling, while leading a small team of volunteers.

Qualifications

• You will have a Tertiary qualification in social welfare or related field and a current Australian driver’s licence.
• Previous experience in a human services or welfare agency, providing direct consumer support including triage and assessment of needs.
• Demonstrated experience working with marginalised and disadvantaged groups
• Demonstrated experience in community development including networking and relationship building
• Experience working independently with minimal supervision, as well as part of a team

Responsibilities

• Ensure program compliance with service standards and guidelines.
• Provide oversight of referral trends and service demand.
• Oversee storage and distribution of resources efficiently.
• Collaborate with external agencies to maintain referral pathways (e.g., NILS program, Financial Counselling).
• Respond to emergencies in line with organizational values, e.g., bushfire relief.
• Offer hands-on support to volunteers, clients, and stakeholders for immediate client needs.
• Provide leadership, direction, and support to ER volunteers, including rostering and training.
• Support management of ER volunteer staff and a small team of Lead volunteers.
• Assist in collating monthly data for funding body reporting.
• Ensure legal compliance, availability of policies, and adherence to regulatory requirements.

Skills

Volunteer management

Consumer support

Networking

Teamwork

Triage & assessment

Education

Tertiary qualification in social welfare or related field

Tools

Driver's license

Job description

• SCHADS Level 3 + Super + Salary Packaging
• Increase fortnight take-home pay with access to salary packaging benefits!
• 10% gap discount for childcare services with Uniting Early Learning

• 533559
• Sale, VIC, 3850
• Child, Youth & Families
• Permanent Part Time
• Closing on: Oct 2 2026

• Part time (2 days per week) Ongoing
• SCHADS Level 3 + Super + Salary Packaging
• Increase fortnight take-home pay with access to salary packaging benefits!
• 10% gap discount for childcare services with Uniting Early Learning

Your new role

As an Emergency Relief Coordinator you will make a significant impact on coordinating vital emergency relief support and referral pathways. You will provide crucial support and coordination for Emergency Relief Agency volunteers, working closely with the Administration Coordinator to ensure the smooth delivery of Emergency Relief services, meeting the demands of our valued consumers.

As An Emergency Relief Coordinator, You Will

• Ensure program compliance with service standards and guidelines.
• Provide oversight of referral trends and service demand.
• Oversee storage and distribution of resources efficiently.
• Collaborate with external agencies to maintain referral pathways (e.g., NILS program, Financial Counselling).
• Respond to emergencies in line with organizational values, e.g., bushfire relief.
• Offer hands-on support to volunteers, clients, and stakeholders for immediate client needs.
• Provide leadership, direction, and support to ER volunteers, including rostering and training.
• Support management of ER volunteer staff and a small team of Lead volunteers.
• Assist in collating monthly data for funding body reporting.
• Ensure legal compliance, availability of policies, and adherence to regulatory requirements.

Benefits of working at Uniting

At Uniting, You’ll Enjoy

• Working in a large values-led organisation with real community impact.
• Up to $15,900 in salary packaging benefits that can be used for living expenses such as groceries, bills, clothing and streaming services.
• Save on dining out and drinks with a meal entertainment benefit of $2,650 annually.
• Increase your annual leave entitlements through our purchase leave program.
• Up to 10 weeks of paid parental leave for primary caregivers (4 for secondary).

Your skills and experience

You will have a Tertiary qualification in social welfare or related field and a current Australian driver’s licence.

You Will Also Have

• Previous experience in a human services or welfare agency, providing direct consumer support including triage and assessment of needs.
• Demonstrated experience working with marginalised and disadvantaged groups
• Demonstrated experience in community development including networking and relationship building
• Experience working independently with minimal supervision, as well as part of a team

View the position description here.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org

We are proud to work alongside Aboriginal and Torres Strait Islander peoples and communities, and we strongly encourage Aboriginal and Torres Strait Islander applicants to apply. We are committed to creating a culturally safe, welcoming and supportive workplace.

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBTQIA+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.

For any questions, reach out to Heidi Hunter on ***email_hidden***.