Emergency Management Officer

Yarra Valley Water; Healesville; Hybrid; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Free on-site parking

Flexible working arrangements

16 weeks paid parental leave

Additional paid leave options

Job summary

Yarra Valley Water is seeking an Emergency Management Officer to join a small, service-oriented team. The role focuses on strengthening preparedness, response and recovery capabilities across the organisation, with project, governance, coordination and admin support.

This is a hybrid position with work from home and Mitcham office, reporting to the Manager, Emergency Management. You’ll coordinate projects, training and exercises, support governance and reporting, and develop dashboards and

Qualifications

• Experience in emergency management or business continuity.
• Experience in a critical infrastructure or utility environment.
• A relevant tertiary qualification is highly desirable.

Responsibilities

• Support delivery and continuous improvement of emergency management arrangements.
• Coordinate administration, scheduling, logistics, and evaluation of training and exercises.
• Assist in developing dashboards, reporting and analyses to identify gaps and improvements.
• Maintain records of training, exercises and activations; contribute to debriefs and after-action reviews.
• Build relationships with stakeholders to strengthen preparedness and resilience.

Skills

Organised

Critical infrastructure experience

Emergency management

Interpersonal skills

Coordination

Communication

Reporting & data analysis

Problem solving

Calm under pressure

Safety focus

Procurement/Project management

Education

Relevant tertiary qualification

Job description

True hybrid working – work from home and our Mitcham office

About Us

We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services.

Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us.

We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

The Role

At Yarra Valley Water, we play a vital role in delivering essential water and sanitation services to our community. When incidents or emergencies occur, our ability to prepare, respond and restore essential services matters.

We’re looking for an Emergency Management Officer to join our small and service-oriented team and help strengthen Yarra Valley Water’s preparedness, response and recovery capabilities.

This is not a frontline emergency responder role. Reporting to the Manager, Emergency Management, you’ll provide project, governance, coordination, administrative and logistical support that helps make emergency management practical and effective across the organisation.

You’ll coordinate projects, training and exercises, support governance and reporting, manage information and resources, and work with stakeholders to build capability and capacity.

This is a great opportunity for someone who enjoys bringing structure to complex work, building relationships and making things happen behind the scenes in an important and evolving area of the business.

Your Key Responsibilities

Reporting to the Manager, Emergency Management, you’ll support the delivery and continuous improvement of Yarra Valley Water’s emergency management arrangements across the organisation.

You will:

• Monitor and distribute emergency intelligence, alerts and warnings to support organisational awareness and decision-making.
• Coordinate the administration, scheduling, logistics and evaluation of emergency management training and exercises.
• Support the recruitment, onboarding and development of the Incident Management Team workforce.
• Develop and maintain dashboards, reporting and analysis to identify capability gaps, trends and improvement opportunities.
• Maintain accurate records of training, exercises and incident activations.
• Coordinate and contribute to debriefs and after-action reviews, capturing lessons learned and recommendations.
• Maintain and improve emergency management plans, procedures and supporting documentation.
• Monitor compliance with emergency management governance requirements and coordinate required updates.
• Track emergency management actions, improvements and organisational commitments.
• Maintain awareness of emerging hazards and risks, including natural, physical, personnel, cyber, information and supply-chain risks.
• Provide operational coordination and support to Incident Management Teams during activations.
• Build strong relationships with stakeholders across Yarra Valley Water to strengthen preparedness and resilience.

What we’re Looking for

• You’ll be organised, proactive and comfortable working in a complex operational environment where priorities can change quickly.
• Experience working in a critical infrastructure or utility environment.
• Experience supporting emergency management or business continuity arrangements.
• Strong interpersonal, relationship-building and negotiation skills.
• The ability to coordinate multiple activities, stakeholders and priorities.
• Strong written and verbal communication skills.
• Experience with reporting, information management and data analysis.
• A practical, solutions-focused approach to problem solving.
• The ability to remain calm under pressure and adapt to changing circumstances.
• Strong attention to detail, accountability and follow-through.
• A commitment to safety, service excellence and continuous improvement.
• Experience in procurement, program or project management will also be valuable.
• A relevant tertiary qualification is highly desirable, although relevant industry experience will also be considered.

Why Yarra Valley Water?

• We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do.
• Flexible working arrangements where our people are empowered to design their days with their team.
• Free and secure on-site parking with on-site café at our Mitcham office.
• 16 weeks paid parental leave.
• 15 days paid personal leave, which can be used for caring, illness, wellbeing and mental health needs.
• 5 days paid reproductive leave which can be used for experiencing symptoms or undergoing procedures associated with issues such as menopause, menstruation, endometriosis, PCOS, prostate health, or IVF.
• Request to swap certain public holidays for another day of paid leave.

Did you Know?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds.

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.

Yarra Valley Water is recognised by Australian Disability Network as a Disability Confident Recruiter employer.