Senior Service Planner

Melbourne Water; City of Melbourne; Hybrid; AUD 110,000 - 170,000; Full time

Job summary

Melbourne Water in Melbourne is seeking a Senior Service Planner to lead planning across the Water Harvest & Transfer Service Portfolio, delivering an optimised suite of programs that support service objectives.

You will collaborate across the business, provide technical insight to investment planning, asset management and risk assessment, and develop business cases for price submissions. A Victorian Driver’s Licence and a pre-employment medical are required.

Qualifications

• Tertiary engineering degree or equivalent
• Experience with Water Transfer Networks or Dam/Headworks
• Experience in service planning and asset management
• Ability to evaluate options and proposals
• Strong communication and collaboration skills

Responsibilities

• Provide technical expertise to prioritise investment programs across the Service Portfolio.
• Translate Service Master Plans into investment plans at system and major asset level.
• Develop and maintain Asset Management Plans across the portfolio.
• Develop investment programs and business cases for price submissions.
• Establish program performance objectives and monitor performance.
• Support review and management of service risk profiles across asset portfolios.

Skills

Engineering degree

Water transfer networks

Asset management planning

Service planning

Financial acumen

Stakeholder management

Communication skills

Victorian Driver’s Licence

Education

Tertiary degree in engineering or related discipline

Job description

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About The Role

Reporting to the Manager Service Programs, we have a 12-month opportunity until 14 th September 2027 for an experienced Senior Service Planner to join the Water Harvest & Transfer team.

In this role, you will lead the planning and development across the Water Harvest & Transfer Service Portfolio, ensuring Melbourne Water has an optimised, fit-for-purpose suite of programs that supports the effective delivery of defined services and service objectives.

Working collaboratively across the business, you will provide technical expertise and strategic insight to support investment planning, asset management, risk management and program performance across the water portfolio.

Key Responsibilities:

In this role, you will:

• Provide technical expertise and judgement to support the prioritisation of capital, non-asset and maintenance investment programs across the Service Portfolio.
• Translate Service Master Plans into investment plans at a system and major asset level.
• Develop and maintain Asset Management Plans across the portfolio.
• Develop investment programs and supporting Business Cases for price submissions and throughout price periods.
• Establish program performance objectives and collaborate across the business to monitor, assess and respond to performance.
• Support the review and management of service risk profiles across asset portfolios, enabling transparent reporting and evidence-based investment decisions.
• Act as a subject matter expert for the Service Portfolio, including contributing to risk assessments and investment planning activities.
• Build and maintain strong, collaborative relationships with customers and stakeholders.
• Apply relevant asset management processes and procedures while identifying opportunities for continuous improvement.
• Contribute to a positive, collaborative and customer-focused team culture.
  

About You

You will bring:

• Tertiary degree in relevant engineering or discipline field (e.g. process or mechanical) or experience in relatable area.
• Experience and knowledge of Water Transfer Networks or Dam/Headworks infrastructure
• Experience and knowledge of service planning processes and/or asset management and planning, risk assessment and management techniques, and project and program
• Demonstrated capability to practically evaluate options and proposals
• Demonstrated initiative and ability to self-prioritise and perform complex professional/technical work with limited supervision and exercise professional/technical judgement.
• Strong financial acumen in the context of complex, large-scale infrastructure
• Proven history of working as a collaborative team member and working in a constructive culture to achieve customer centric outcomes.
• Strong interpersonal skills together with excellent verbal and written skills.
• Ability to influence decision making and provide guidance.
• Demonstrate initiative and ability to self-prioritise and perform complex professional/technical work under limited supervision.
• Victorian Driver’s Licence
• The completion of a successful Medical Assessment required during pre-employment checks stage
  

For more information, please review the attached position description: Senior Service Planner.docx

Why Join Us

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working - but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, neurodivergent individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.