Emergency Department Support – Patient Services Assistant

Mercy Hospitals Victoria Ltd; Melbourne; On-site; AUD 30,000 - 47,000; Part time

Benefits offered by this job

Flexible rostering

Salary packaging options

Job summary

Mercy Health Australia in Melbourne is seeking a casual Patient Services Assistant to join the Food & Environmental Department at Werribee Mercy Hospital. You will be part of the team supporting the Emergency Department from day one and covering days, afternoons and night shifts on a rotating roster.

You will ensure cleaning and food safety standards are met and contribute to a safe, patient-centred environment within a fast-paced hospital setting.

Qualifications

• Health Services Assistant Certificate III or working towards.
• Current Food Handling Certificate.
• Excellent time management, organisational and communication skills.
• Ability to work in a collaborative team and supervise staff.
• Ability to understand patients’ diet codes.
• Proven ability to supervise and train staff.
• Commitment to safety policies and procedures.
• Experience in Hospital/Hotel/cleaning sectors is desirable.

Responsibilities

• Support the Emergency Department during expansion and daily operations.
• Ensure Victorian Public Health cleaning and Food Safety standards.
• Roster coverage across days, afternoons and nights.
• Assist in supervising and training hospital staff.
• Deliver high standard patient and customer service.

Skills

Time management

Organisational skills

Communication skills

Team collaboration

Customer service

Problem solving

Initiative

Staff supervision

Diet code understanding

Safety awareness

Education

Health Services Assistant Certificate III

Food Handling Certificate

Job description

Mercy Health Australia in Melbourne is seeking a casual Patient Services Assistant to join the Food & Environmental Department at Werribee Mercy Hospital. You will be part of the team supporting the Emergency Department from day one and covering days, afternoons and night shifts on a rotating roster.

You will ensure cleaning and food safety standards are met and contribute to a safe, patient-centred environment within a fast-paced hospital setting.