Emergency Department Admin Team Leader (Flexible Hours)

Calvary; Melbourne; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

NFP salary packaging

Discounted health insurance

Gym memberships

Paid parental leave

Training and development pathways

Career opportunities

Flexible hours

Résumé du poste

Calvary Holmesglen Private Hospital in Moorabbin is seeking an experienced ED Administration Team Leader. The role combines 2–3 days of ED Administration Officer duties with 3 days in a Team Leader capacity to oversee clerical staff and ED admin processes.

You will lead, coach and develop the ED admin team, manage rostering, payroll queries, and workflow improvements while supporting recruitment and staff development in a fast-paced hospital environment.

Qualifications

• Previous experience in healthcare administration.
• Demonstrated leadership or supervisory experience.
• Strong communication and interpersonal skills.
• Excellent organisational and time management abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency in Microsoft Office and hospital administration systems.
• Commitment to delivering excellent customer service and patient experience.
• Experience working within an Emergency Department environment.
• Knowledge of hospital billing and collections processes.
• Experience with staff rostering and workforce planning.

Responsabilités

• Lead, coach, and support ED Administration Officers.
• Ensure administration processes are completed consistently and efficiently.
• Support recruitment, onboarding, training, and roster management.
• Assist with workforce planning, timecard management, and payroll queries.
• Act as the first point of contact for administration process-related matters.
• Build and maintain positive relationships with VMOs and key stakeholders.
• Support ED billing and collection processes.
• Drive continuous improvement and best-practice administration standards.

Connaissances

Leadership experience

Healthcare administration

Microsoft Office

Hospital administration systems

Rostering and workforce planning

Customer service / patient experience

Communication skills

Outils

Microsoft Office

Hospital administration systems

Description du poste

Calvary Holmesglen Private Hospital in Moorabbin is seeking an experienced ED Administration Team Leader. The role combines 2–3 days of ED Administration Officer duties with 3 days in a Team Leader capacity to oversee clerical staff and ED admin processes.

You will lead, coach and develop the ED admin team, manage rostering, payroll queries, and workflow improvements while supporting recruitment and staff development in a fast-paced hospital environment.