Emergency Department Admin Clerk

NSW Government; Sydney; On-site; AUD 51,000 - 53,000; Full time

Benefits offered by this job

Accrued Day Off (ADO)

Salary packaging

Novated Leasing

Education opportunities

Employee Assistance Program (EAP)

Fitness Passport

Job summary

Nepean Hospital in NSW is seeking an Emergency Clerk to support patient registration, admissions, transfers and discharges, and patient flow coordination in a busy Emergency Department.

We offer permanent full-time or part-time roles with a 24/7 rotating roster across morning, day, afternoon and night shifts, emphasising accuracy, confidentiality and customer service. Training and career development opportunities are available within NBMLHD.

Qualifications

• Frontline customer service experience in a busy environment.
• Strong verbal and written communication with diverse groups.
• Ability to work independently and in a multidisciplinary team.
• Experience using computerised information systems for data entry and records management.
• Ability to prioritise in a fast-paced setting with changing priorities.

Responsibilities

• Register patients and manage admissions, transfers and discharges.
• Coordinate patient flow and maintain accurate records.
• Process financial transactions and support communications across departments.
• Maintain confidentiality and handle sensitive information per policy.

Skills

Customer service

Data entry

Information systems

Communication

Tools

MS Office

Hospital IT systems

Job description

Nepean Hospital in NSW is seeking an Emergency Clerk to support patient registration, admissions, transfers and discharges, and patient flow coordination in a busy Emergency Department.

We offer permanent full-time or part-time roles with a 24/7 rotating roster across morning, day, afternoon and night shifts, emphasising accuracy, confidentiality and customer service. Training and career development opportunities are available within NBMLHD.