Emergency Communications Dispatcher — Flexible Roster & Training

Work Initiatives; Ballarat; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Fully paid training

Certificate III in Public Safety (EP)

Career progression

5 weeks annual leave

Paid breaks every 90 minutes

Employee assistance program

Discounted health insurance

On-site gyms

Staff parking

Salary packaging options

Job summary

Triple Zero Victoria is recruiting Emergency Communications Officers at Ballarat for commencement in 2026. You will handle emergency and non-emergency Triple Zero calls with calm, clear guidance and support from a dedicated team.

Full training is provided, with flexible roster options to suit location and personal circumstances. Join a mission-driven team delivering a critical service to Victoria, with career progression and benefits including paid training, coaching, and staff wellness

Qualifications

• Experience working in busy environments with high attention to detail.
• Ability to use multiple software systems under pressure.
• Strong decision-making and empathy in communication.

Responsibilities

• Receive and process emergency and non-emergency triple zero calls.
• Provide calm guidance to callers and coordinate with teams.
• Participate in fully paid training and ongoing support.

Skills

Multitasking

Tech savvy

Persistence

Communication

Calm under pressure

Professional conduct

Learning agility

Job description

Triple Zero Victoria is recruiting Emergency Communications Officers at Ballarat for commencement in 2026. You will handle emergency and non-emergency Triple Zero calls with calm, clear guidance and support from a dedicated team.

Full training is provided, with flexible roster options to suit location and personal circumstances. Join a mission-driven team delivering a critical service to Victoria, with career progression and benefits including paid training, coaching, and staff wellness