Emergency CAD Dispatcher – Flexible Work Arrangements

NSW Rural Fire Service; Sydney; Hybrid; AUD 119,000 - 131,000; Full time

Benefits offered by this job

Ongoing employment

35 hour week

12% superannuation

Job summary

NSW Rural Fire Service is seeking a Computer Aided Dispatch Officer to optimise the NSW RFS CAD system and maintain accurate dispatch settings. You will work with the Operational Communication Centre, Districts, Brigades and partner agencies to ensure reliable dispatch capabilities that support NSW communities.

The ideal candidate has experience with operational systems and data, strong analytical skills, and a Diploma in a relevant discipline.

Qualifications

• Experience with operational systems, data and processes in a dynamic service delivery environment.
• Knowledge of Vision 5 is highly regarded.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Join a team to optimise the NSW RFS Computer Aided Dispatch (CAD) system and ensure accurate dispatch settings.
• Collaborate with Operational Communication Centre, Districts, Brigades and partner agencies to deliver reliable dispatch capabilities.

Skills

Vision 5 knowledge

Analytical skills

Stakeholder engagement

Data interpretation

Education

Diploma in a relevant discipline

Tools

CAD systems

Job description

NSW Rural Fire Service is seeking a Computer Aided Dispatch Officer to optimise the NSW RFS CAD system and maintain accurate dispatch settings. You will work with the Operational Communication Centre, Districts, Brigades and partner agencies to ensure reliable dispatch capabilities that support NSW communities.

The ideal candidate has experience with operational systems and data, strong analytical skills, and a Diploma in a relevant discipline.