Embedded Network Technical Support Team Member

Network Energy Services; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Network Energy Services in Melbourne is seeking a proactive graduate or early-career professional to join our Embedded Network technical operations team. You’ll gain hands‑on exposure to electricity metering, embedded networks, market systems and energy data, while developing practical technical, commercial and operational skills.

This role provides training, a Monday–Friday schedule and the chance to take ownership of tasks as you grow, with support from experienced colleagues and opportunities

Qualifications

• University graduate or early in career seeking a professional environment
• Willingness to learn and develop skills across energy industry processes
• Good computer literacy and ability to learn new software

Responsibilities

• Assist with implementation of electricity metering installations and related works
• Work with metering providers, energy retailers, engineers, principals and contractors
• Track the progress of projects
• Order meters and equipment and prepare purchase orders
• Work across energy market platforms, ordering portals, billing software and energy management systems
• Maintain accurate customer, meter and site information
• Investigate metering, billing and data issues
• Analyse information and prepare reports
• Assist with electricity pricing comparisons, tendering and contract administration
• Respond to customers and industry partners by phone and email
• Support the wider technical team with projects and day‑to‑day operations

Skills

Organised

Problem solving

Tech‑savvy

Excel

Outlook

Word

Communication

Team player

Independent worker

Curious learner

Education

University degree

Tools

Microsoft Excel

Outlook

Word

Job description

Embedded Network Technical Support Team Member

Looking for a role where you can actually learn, grow and become the person everyone relies on?

If you’re organised, good with technology, enjoy solving problems and like the idea of working in an industry that keeps changing and evolving, this could be a great place to start your career.

Network Energy Services is an established Australian embedded network business with more than 20 years’ experience supporting communities across Australia.

We’re looking for a bright, proactive person to join our technical operations team.

Knowledge of the energy industry may be helpful but not essential because there will be training and support for the right person. What matters most is that you’re switched on, curious, comfortable learning new systems and genuinely want to develop your skills.

What’s in it for you?

This isn’t a role where you’ll spend every day doing the same thing. You’ll get hands‑on exposure to the operational, administrative, financial and technical side of the Australian energy industry and learn how electricity metering, embedded networks, retailers, contractors and energy market systems all connect.

You’ll have the opportunity to:

• Learn a specialised area of the energy industry from an experienced team

• Build practical technical, commercial and operational skills

• Work across a range of systems, software platforms and real‑world projects

• Take ownership of your own tasks and see the outcome of the work you do

• Develop skills in metering, energy data, market systems, tendering and pricing

• Work in a supportive team where you can ask questions and keep learning

• Grow into more complex technical and commercial responsibilities as your knowledge develops

• Enjoy consistent Monday‑to‑Friday 9‑5pm business hours

• There will be work in administration, finance and marketing areas

What will you actually be doing?

Your days will be varied and may include:

• Assist with implementation of electricity metering installations and related works

• Working with metering providers, energy retailers, engineers, principals and contractors

• Tracking the progress of projects

• Ordering meters and equipment and preparing purchase orders

• Working across energy market platforms, ordering portals, billing software and energy management systems

• Maintaining accurate customer, meter and site information

• Investigating metering, billing and data issues

• Analysing information and preparing reports

• Assisting with electricity pricing comparisons, tendering and contract administration

• Responding to customers and industry partners by phone and email

• Supporting the wider technical team with projects and day‑to‑day operations

As your experience grows, there will also be opportunities to learn more specialised areas including MSATS, energy market processes, tendering, metering projects and technical coordination.

Who would suit this role?

You might be a University graduate, or someone early in their career looking for an opportunity to get into a professional environment and learn an industry from the ground up.

You don’t need to tick every box. We’d love to hear from you if you:

• Are naturally organised and good at keeping track of details

• Enjoy figuring things out and solving problems

• Are confident using computers and learning new software

• Have a good working knowledge of Microsoft Excel, Outlook and Word

• Communicate clearly and professionally

• Are comfortable speaking with customers and suppliers

• Can manage several things at once without losing track of the details

• Take initiative rather than always waiting to be told what to do

• Enjoy being part of a team but can also work independently

• Are curious and genuinely interested in learning how things work

Experience in utilities, energy or embedded networks would be welcomed, but it is absolutely not essential.

About Network Energy Services

Network Energy Services is an Australian embedded network manager and utility service provider with more than 20 years’ experience.

We establish, implement and manage embedded network and billing services for communities across Australia, working with electricity retailers, metering providers, contractors, developers and customers.

We’re an established business, but our industry is evolving quickly, which means there is always something new to learn.

Interested?

If you’re looking for an brilliant professional opportunity where you can develop genuine industry knowledge, take on responsibility and build a valuable skill set, we’d love to hear from you.