Gaming & Bar Attendant — Customer Service & F&B Expert

Federalhospitalitycareers; Wynyard; Hybride; AUD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Staff Uniform supplied

Free Parking (where available)

Federal Hospitality discounts

Résumé du poste

Hotel Federal on the northwest coast of Tasmania is seeking a customer-focused hospitality team member to greet gaming patrons, assist with food and beverage orders, and deliver exceptional service.

You will handle gaming operations, TAB services, and maintain hygiene standards while supporting the Bistro and Burger Bar, with night and weekend shifts as required. The role offers a supportive environment with uniform provided and opportunities for professional development.

Qualifications

• Cash handling proficiency demonstrated.
• Knowledge of gaming machine regulations and procedures.
• Understanding of food & beverage products and services.

Responsabilités

• Attend to enquiries from gaming patrons.
• Prepare food and beverages.
• Manage and maintain gaming operations and functions.
• Assist patrons with food and beverage orders and general queries.
• Oversee and operate TAB services.
• Maintain cleanliness and uphold hygiene standards across all areas.
• Support food and beverage service in the Bistro and Burger Bar.
• Respond to general enquiries and handle customer complaints professionally.

Connaissances

Customer service

Cash handling

Formation

RSA & RSG certificates

Description du poste

Hotel Federal on the northwest coast of Tasmania is seeking a customer-focused hospitality team member to greet gaming patrons, assist with food and beverage orders, and deliver exceptional service.

You will handle gaming operations, TAB services, and maintain hygiene standards while supporting the Bistro and Burger Bar, with night and weekend shifts as required. The role offers a supportive environment with uniform provided and opportunities for professional development.