Electrical Wholesaler - Internal Sales

Hastings Electrical; Blacktown; On-site; AUD 55,000 - 75,000; Full time

Job summary

Hastings Electrical is seeking an Internal Sales team member to provide hands-on customer service and drive sales. You will interact with customers, suppliers, warehouse and delivery teams to ensure enquiries and orders are handled quickly, accurately and professionally.

The role emphasizes quotation preparation, order processing and product sourcing with a focus on fast, reliable service in Sydney’s western region.

Qualifications

• Experience in customer service and sales.
• Ability to quote and process orders accurately.
• Willingness to learn products and systems.

Responsibilities

• Handle customer enquiries by phone and email.
• Prepare quotations and process sales orders.
• Source products and pricing from suppliers.
• Follow up customer enquiries and quotations.
• Assist customers with product selection and availability.
• Coordinate with warehouse and delivery teams.
• Build and maintain strong relationships with customers.
• Help ensure orders are processed for same-day delivery.
• Perform general sales administration and related duties.

Skills

Customer service

Communication

Problem solving

Numerical accuracy

Organisational skills

Team player

Tools

CRM software

Job description

Hastings Electrical is an independently owned electrical wholesaler specialising in industrial electrical products. Based in Glendenning, we operate a large branch servicing customers throughout Sydney, with a strong focus on fast, reliable service and same-day delivery.

We are looking for the right person to join our Internal Sales team.

This is a hands‑on customer service and sales role. You'll work directly with our customers, suppliers, warehouse and delivery team to ensure enquiries and orders are handled quickly, accurately and professionally.

The Role

Your day-to-day responsibilities will include:

• Handling customer enquiries by phone and email
• Preparing quotations and processing sales orders
• Sourcing products and pricing from suppliers
• Following up customer enquiries and quotations
• Assisting customers with product selection and availability
• Working closely with our warehouse and delivery team
• Building and maintaining strong relationships with customers
• Helping ensure orders are processed efficiently for same-day delivery
• General sales administration and other duties reasonably required

About You

We're looking for someone who communicates well, enjoys dealing with customers and wants to become an integral part of our team.

You will ideally have:

• Strong communication and customer service skills
• Confidence speaking with customers and suppliers
• Good computer skills and the ability to learn new systems
• Good attention to detail and numerical accuracy
• The ability to organise and prioritise your workload
• A willingness to learn products and develop your knowledge
• A practical approach to solving customer problems
• The ability to work well as part of a busy team

Electrical wholesale experience is preferred.

About Hastings Electrical

Customer service is at the centre of how we operate. Our customers rely on us to respond quickly, source what they need and get their orders delivered when they need them.

We offer same-day delivery throughout Sydney and work closely as a team across sales, purchasing, warehouse and delivery to make that happen.

This is a full-time, permanent position based at our Glendenning branch and an opportunity to build a long-term career with an established independent electrical wholesaler.