Electrical Trade Counter: Internal Sales & Warehouse

Rexel France; Strathpine; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Career opportunities

SkillUp platform

Global business

Diversity and inclusion

Paid parental leave

Women in Rexel

Global mobility

Rewards platform KUDO$

Wellbeing program

Birthday leave

Job summary

Rexel Australia is seeking a customer-focused team member to support day-to-day branch operations in a busy warehouse and sales environment.

You will engage with electrical trades and commercial customers in-store, by phone and via email, assist with quotes, orders and stock management, and contribute to a safe, well-organized showroom and warehouse setting. A forklift licence is desirable and a driving licence is required.

Qualifications

• Experience in customer service, internal sales, retail, trade counter, warehousing or storeperson roles preferred.
• Enthusiastic, friendly and confident engaging with customers.
• Able to manage competing priorities and work with a team.

Responsibilities

• Provide friendly and knowledgeable customer service to a wide range of electrical trades and commercial customers.
• Assist customers in showroom, over the phone and via email.
• Respond to customer enquiries, prepare quotes and process sales orders.
• Build strong customer relationships and identify opportunities to recommend products and solutions.
• Support the sales team with product availability, pricing, order updates and follow-up.
• Process and dispatch customer orders accurately and efficiently.
• Receive, check and book in incoming stock and purchase orders.
• Pick and pack customer orders.
• Load and unload deliveries safely.
• Maintain accurate inventory records and assist stocktakes.
• Keep showroom, warehouse and surrounding areas clean, safe and well organized.
• Complete deliveries in a safe and courteous manner while following road rules.
• Contribute to safety culture and follow workplace health and safety procedures.

Skills

Customer service

Sales support

Stock control

Team player

Organised

Tools

Forklift licence

Job description

Rexel Australia is seeking a customer-focused team member to support day-to-day branch operations in a busy warehouse and sales environment.

You will engage with electrical trades and commercial customers in-store, by phone and via email, assist with quotes, orders and stock management, and contribute to a safe, well-organized showroom and warehouse setting. A forklift licence is desirable and a driving licence is required.