Electrical Service Delivery Manager | Field Ops Lead

Programmed; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Company vehicle

Diverse projects

NSW clients

Career progression

Safety culture

Job summary

Programmed Electrical Technologies (PET) is seeking a hands-on Project Manager - Electrical Service Delivery based in Artarmon, NSW. You will lead electrical maintenance, minor works and service projects, coordinating field teams while maintaining client relationships and commercial performance.

Reporting to the Branch Manager, you will manage budgets, schedules and safety compliance, driving service outcomes across multiple contracts with a focus on profitability and customer satisfaction.

Qualifications

• Experience in Project Management or Service Delivery Management.
• Experience in electrical contracting or building services.
• Strong understanding of electrical maintenance and service delivery operations.
• Experience leading field-based technicians and subcontractors.

Responsibilities

• Deliver electrical maintenance, service and minor works across multiple client sites.
• Build and maintain long-term client relationships and stakeholder engagement.
• Coordinate technicians, supervisors, subcontractors and suppliers for service delivery.
• Oversee project planning, scheduling, resourcing and performance.
• Manage budgets, forecasting, cost controls and profitability.
• Ensure SLAs and contractual obligations are met.
• Monitor project performance and report financial and operational outcomes.
• Promote a strong safety culture and WHS compliance.
• Identify opportunities for additional works and account growth.
• Lead continuous improvement to enhance customer satisfaction.

Skills

Project Management

Service Delivery

Electrical Operations

Client relationships

Stakeholder engagement

Budgeting

Team leadership

Communication

Driver's Licence

Job description

Programmed Electrical Technologies (PET) is seeking a hands-on Project Manager - Electrical Service Delivery based in Artarmon, NSW. You will lead electrical maintenance, minor works and service projects, coordinating field teams while maintaining client relationships and commercial performance.

Reporting to the Branch Manager, you will manage budgets, schedules and safety compliance, driving service outcomes across multiple contracts with a focus on profitability and customer satisfaction.