Project Manager | Electrical Service Delivery

Programmed; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Company vehicle

Diverse projects

NSW clients

Career progression

Safety culture

Job summary

Programmed Electrical Technologies (PET) is seeking a hands-on Project Manager - Electrical Service Delivery based in Artarmon, NSW. You will lead electrical maintenance, minor works and service projects, coordinating field teams while maintaining client relationships and commercial performance.

Reporting to the Branch Manager, you will manage budgets, schedules and safety compliance, driving service outcomes across multiple contracts with a focus on profitability and customer satisfaction.

Qualifications

• Experience in Project Management or Service Delivery Management.
• Experience in electrical contracting or building services.
• Strong understanding of electrical maintenance and service delivery operations.
• Experience leading field-based technicians and subcontractors.

Responsibilities

• Deliver electrical maintenance, service and minor works across multiple client sites.
• Build and maintain long-term client relationships and stakeholder engagement.
• Coordinate technicians, supervisors, subcontractors and suppliers for service delivery.
• Oversee project planning, scheduling, resourcing and performance.
• Manage budgets, forecasting, cost controls and profitability.
• Ensure SLAs and contractual obligations are met.
• Monitor project performance and report financial and operational outcomes.
• Promote a strong safety culture and WHS compliance.
• Identify opportunities for additional works and account growth.
• Lead continuous improvement to enhance customer satisfaction.

Skills

Project Management

Service Delivery

Electrical Operations

Client relationships

Stakeholder engagement

Budgeting

Team leadership

Communication

Driver's Licence

Job description

Project Manager | Electrical Service Delivery

Project Manager | Electrical Service Delivery

Lead Service Operations. Strengthen Client Relationships. Drive Performance.

Programmed Electrical Technologies (PET) is a leading provider of electrical maintenance, service and project solutions across commercial, industrial, government and essential infrastructure sectors.

As we continue to grow our presence across New South Wales, based in Artarmon we are seeking an experienced and commercially minded Project Manager - Electrical Service Delivery to join our team.

Reporting to the Branch Manager, you will lead the delivery of electrical maintenance, minor works and service-based projects across a diverse portfolio of clients. This role is ideal for someone who thrives in a fast-paced operational environment and enjoys balancing client engagement, team leadership and commercial performance.

About the Role

This is a hands-on operational leadership role focused on service delivery rather than large-scale construction projects.

You will be responsible for managing client relationships, coordinating field-based electrical teams, leading service and maintenance programs, and ensuring work is delivered safely, efficiently and profitably.

Success in this role requires strong stakeholder management, commercial acumen and the ability to drive exceptional service outcomes across multiple contracts and projects.

Key Responsibilities

• Manage the delivery of electrical maintenance, service and minor works programs across multiple client sites.
• Build and maintain strong, long-term relationships with key clients and stakeholders.
• Coordinate technicians, supervisors, subcontractors and suppliers to ensure effective service delivery.
• Oversee project planning, scheduling, resourcing and operational performance.
• Manage project budgets, forecasting, cost controls, variations and profitability.
• Ensure contractual obligations and service level agreements are consistently achieved.
• Monitor project performance and provide regular reporting on financial and operational outcomes.
• Drive a strong safety culture and ensure all works comply with WHS legislation, industry standards and company procedures.
• Identify opportunities for additional works, account growth and service expansion.
• Lead continuous improvement initiatives that enhance customer satisfaction and operational efficiency.

About You

To be successful in this role, you will bring a strong electrical services background together with proven experience managing operational delivery teams.

You will have:

• Demonstrated experience in Project Management, Service Delivery Management or Electrical Operations.
• Proven experience within electrical contracting, building services, facilities maintenance or service-based environments.
• Strong understanding of electrical maintenance, minor works and service delivery operations.
• Experience managing field-based technicians and subcontractors.
• Sound commercial and financial management capability.
• Strong client relationship and stakeholder engagement skills.
• Excellent communication, planning and problem-solving abilities.
• A proactive and customer-focused approach.
• Current Australian Driver's Licence.

Why Join Programmed Electrical Technologies?

• Attractive salary package including a company-maintained vehicle.
• Opportunity to lead a diverse portfolio of electrical service and maintenance contracts.
• Work with established commercial, industrial and government clients across New South Wales.
• Strong pipeline of recurring and project-based work.
• Career progression opportunities within a national business.
• Supportive and collaborative team culture.
• Ongoing professional development and leadership opportunities.
• Join an organisation committed to safety, innovation and service excellence.

Our Commitment

Programmed and PERSOL are committed to fostering a safe, inclusive and respectful workplace, underpinned by a culture of zero harm.

We value diversity and seek to build a workforce that reflects the communities in which we operate. We welcome applications from people of all cultures, backgrounds, genders, ages, abilities, sexual orientations and life experiences.

We also recognise that great candidates come from a range of life stages and circumstances and, where operationally feasible, we welcome discussions regarding flexible working arrangements, including part-time and job-share opportunities.