Electrical Field Service Technician

Zoho; Sydney; On-site; AUD 80,000 - 120,000; Full time

Job summary

Zoho is seeking an experienced Electrical Field Service Technician for a field-based role in Sydney. You will diagnose, service, repair and maintain commercial electrical equipment and catering appliances at customer sites.

Key requirements include a trade-qualified Electrician with an Australian electrical licence and at least 5 years of electrical experience. The role offers a stable full-time position in Sydney with a broad exposure to commercial kitchen equipment.

Qualifications

• Trade-qualified electrician with a recognised electrical trade qualification.
• Current Australian electrical licence or equivalent recognised licence.
• Minimum 5 years of relevant electrical experience.
• Experience with commercial catering equipment is highly desirable.
• Gas licence and forklift experience are assets.

Responsibilities

• Diagnose and troubleshoot faults in commercial equipment and machinery.
• Carry out electrical testing, servicing and preventative maintenance.
• Work with commercial catering equipment, appliances and electrical systems.
• Identify faults and determine appropriate repair solutions independently.
• Attend customer sites and provide professional field service.
• Manage service and warranty issues from initial diagnosis through to resolution.
• Work closely with customers, technicians, contractors, manufacturers and suppliers.
• Maintain a high standard of safety, quality and customer service.
• Complete service documentation and maintain accurate records of work performed.
• Ensure all work complies with relevant safety and electrical standards.

Skills

Electrical fault finding

Diagnostics

Testing

Servicing

Education

Electrical trade qualification

Tools

Electrical licence (Australia)

Gas licence

Forklift licence

Driver's licence

Job description

About the Role

We are looking for an experienced Electrical Field Service Technician to join a leading organisation in Sydney. The successful candidate will be responsible for diagnosing, servicing, repairing and maintaining commercial electrical equipment and catering appliances at customer sites.

Key Responsibilities

• Diagnose and troubleshoot electrical faults in commercial equipment and machinery.
• Carry out electrical testing, servicing, repairs and preventative maintenance.
• Work with commercial catering equipment, appliances and electrical systems.
• Identify faults and determine appropriate repair solutions independently.
• Attend customer sites and provide professional field service.
• Manage service and warranty issues from initial diagnosis through to resolution.
• Work closely with customers, technicians, contractors, manufacturers and suppliers.
• Maintain a high standard of safety, quality and customer service.
• Complete service documentation and maintain accurate records of work performed.
• Ensure all work complies with relevant safety and electrical standards.

Key Requirements

• Candidate Preference: Onshore candidates preferred. For offshore candidates, the client prefers candidates from the UK or Europe.
• Trade-qualified Electrician with a relevant electrical trade qualification.
• Current Australian electrical licence or equivalent recognised licence.
• Minimum 5 years of relevant electrical experience .
• Strong experience in electrical fault finding, diagnostics, testing, servicing and repairs.
• Experience with commercial catering equipment is highly desirable.
• Good knowledge of electrical systems, wiring, controls, components and equipment.
• Experience working with commercial appliances, machinery or electrical equipment.
• Strong practical troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Customer-focused approach with confidence working at customer sites.
• Good organisational and time-management skills.
• Reliable, practical and safety-conscious approach to work.
• Current Australian driver's licence or equivalent.
• Gas experience or relevant gas licence.
• Forklift experience or licence.
• Experience in servicing commercial kitchen or catering equipment.
• Salary package of AUD $80,000 – $120,000 , depending on experience and qualifications.
• Stable full-time employment in Sydney.
• Opportunity to work with commercial electrical and catering equipment.
• Field-based role with exposure to a wide range of customers and equipment.