Eldercare Manager

Yokai; Perth; On-site; AUD 110,000 - 150,000; Full time

Job summary

WASGAC is seeking an Elder Care Manager to lead the strategic growth and delivery of the Elder Care Program for Stolen Generations survivors in Western Australia. You will ensure culturally secure, trauma-informed care, guide policy development, and secure funding to extend services beyond NACCHO-funded requirements.

You will oversee a team including the Elder Care team leader and Connectors, supervise staff, engage with stakeholders, and shape sustainable models of care that reflect survivor

Qualifications

• Experience leading aged care programs or services.
• Strong stakeholder engagement and advocacy skills.
• Knowledge of Aboriginal Community Controlled Organisations and survivor-led care.

Responsibilities

• Lead the ongoing development of the Elder Care Program in line with strategic priorities, community needs, and funding environment.
• Identify and respond to service gaps, including areas where My Aged Care access is insufficient for survivors.
• Contribute to funding submissions, concept papers, and strategic proposals for expansion and sustainability.
• Support development of future models of care that are holistic, community-led, and adaptable to changing systems and survivor priorities.
• Supervise and mentor the Elder Care team, fostering a collaborative and culturally safe high-performing environment.
• Ensure consistency and quality in service delivery across client interactions.
• Provide guidance on complex cases involving elder abuse, guardianship, or institutional harm.
• Promote rights-based approaches centering survivor voice in care planning and advocacy.
• Build relationships with My Aged Care assessors, aged care providers, community-controlled organisations, and government stakeholders.
• Represent WASGAC in aged care and Stolen Generations sector forums and working groups.

Education

Tertiary qualification in aged care, social work, community services, health or business management

Job description

The Elder Care Manager leads the strategic growth and delivery of WASGAC's Elder Care Program, which supports Stolen Generations survivors to access culturally secure, trauma-informed, and survivor-led aged care supports. This role ensures the program not only meets current NACCHO‑funded Elder Care Program obligations but evolves beyond them — responding holistically to the lived realities and long‑term needs of survivors and their families. This role provides strategic oversight, team leadership, and direct contributions to policy development and funding acquisition. A key focus is building sustainability and expanding the program beyond NACCHO‑funded deliverables to strengthen survivor wellbeing, system accountability, and community trust.

Key responsibilities

Lead the ongoing development of the Elder Care Program in line with WASGAC's strategic priorities, community needs, and funding environment.

Identify and respond to service gaps, including areas where My Aged Care access is insufficient to meet the unique needs of survivors.

Contribute significantly to funding applications, concept papers, and strategic proposals that support program expansion and long‑term sustainability.

Support the development of future models of care that are holistic, community‑led, and adaptable to changing systems and survivor priorities.

Supervise and mentor the Elder Care team, including the Elder Care team leader and Connectors, fostering a collaborative, culturally safe, and high‑performing team environment.

Support consistency and quality in service delivery across all client interactions.

Provide guidance and consultation on complex cases, including those involving elder abuse, public trustee/guardian involvement, or institutional harm.

Promote proactive, rights‑based approaches that place survivor voice and self‑determination at the centre of all care planning and advocacy.

Build and maintain relationships with My Aged Care assessors, aged care providers, community‑controlled organisations, and government stakeholders.

Represent WASGAC in aged care and Stolen Generations sector forums, consultations, and working groups.

About you

Experience working within an Aboriginal Community Controlled Organisation.

Demonstrated senior management or leadership experience in aged care, community services, health, or a related human services field.

Sound understanding of the history, ongoing impacts, and needs of Stolen Generations survivors, and a commitment to culturally safe, trauma‑informed practice.

Experience supervising and developing staff, including performance management and building a high‑performing, culturally safe team.

Demonstrated experience contributing to funding submissions, program design, and strategic planning.

Knowledge of the My Aged Care system and aged care service pathways for older Aboriginal and Torres Strait Islander people.

Excellent stakeholder engagement, advocacy, and representation skills across government, community and aged care sector partners.

Sound understanding of relevant legislation, safeguarding obligations, and reporting/compliance requirements.

Current Western Australian driver's licence, and ability to obtain and maintain a Working with Children Check, National Police Clearance, and NDIS Worker Screening Check (where required).

Desirable: Tertiary qualification in aged care, social work, community services, health or business management, or equivalent experience.