Elder Care Support Coordinator (Aboriginal Identified Position)

Sydney Region Aboriginal Corporation; Penrith; On-site; AUD 65,000 - 90,000; Full time

Job summary

Sydney Region Aboriginal Corporation (SRAC) in Penrith is seeking an Elder Care Support Coordinator (Aboriginal Identified Position) to assist Elders and their families in navigating local aged care services and entitlements. The role focuses on advocacy, planning, and culturally safe processes to ensure appropriate care pathways.

The position requires understanding of issues affecting older Aboriginal people, a commitment to trauma-informed practice, and appointment of Aboriginality as required

Qualifications

• Aboriginality is a genuine qualification for this position.
• Understanding issues affecting older Aboriginal people in the community.
• Certificate in Community Services or Aged Care, or equivalent experience.
• Strong verbal and written communication skills; experience recording case notes.
• Ability to work with people with complex needs while maintaining professional boundaries.
• Familiar with local Aboriginal communities in Nepean/Blue Mountains and Greater Western Sydney.
• Must have or be willing to obtain National Police Check and NSW Working with Children Check.
• Must hold a NSW unrestricted driver licence.

Responsibilities

• Provide advocacy to ensure culturally safe plan assessments.
• Assist clients to understand aged care entitlements, including My Aged Care.
• Support preparation for plan reviews and outcomes for Elders and families.
• Navigate access to local aged care support services.

Skills

Verbal communication

Written communication

Case notes / client management

Education

Certificate in Community Services or Aged Care

Tools

Client management database

Job description

Elder Care Support Coordinator (Aboriginal Identified Position)

Sydney Region Aboriginal Corporation – Penrith NSW

Elder Care Support Coordinator (Aboriginal Identified Position)

About SRAC

Sydney Region Aboriginal Corporation (SRAC) is a community-controlled, not-for-profit Indigenous organisation dedicated to improving the health, social, emotional, and economic wellbeing of Aboriginal people. Established in 1996, SRAC operates a Community Hub in Penrith and a Child & Family Centre in Doonside, offering a range of culturally safe and person-centred services to address disparities in education, health, and wellbeing for Indigenous communities.

Position Description

We are seeking a highly motivated Elder Care Support Coordinator to support identified clients to navigate access to appropriate local aged care support services.

The Elder Care Support Coordinator will provide advocacy support to ensure clients receive a culturally safe plan assessment, support clients to understand their aged care service entitlements, including My Aged Care registration, contractual arrangements, and costs, and help ensure Elders and their family are well-prepared for plan reviews and outcomes.

Underpinning the role are two key work practices: cultural safety and trauma informed practice.

The Elder Care Support Coordinator will have an understanding of the historical and systemic issues affecting Aboriginal and Torres Strait Islander people and communities, and build genuine trust through purposeful yarning, respecting Aboriginal community knowledge and protocols, and ensuring Elders retain self-determination over their care pathways.

This position will be based in our SRAC Hub located in Penrith.

Selection Criteria

• Aboriginality. This position is an identified Aboriginal position. Aboriginality is a genuine qualification authorised under Section 14(d) of the Anti-Discrimination ACT 1977
• An understanding of the issues experienced by older Aboriginal people living in the community
• Certificate in Community Services or Aged Care or previous relevant experience
• High level of verbal and written communication skills, experience in recording case notes and use of client management database
• Demonstrated skill in working with people with complex needs, and can maintain professional boundaries
• Familiar with local Aboriginal communitiesand community service providers in Nepean/Blue Mountains and Greater Western Sydney
• Must have or be willing to obtain a National Police Check and NSW Working with Children Check.
• Musthold a NSW unrestricted driver licence

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