Elders Connect Support Worker

Derbarl Yerrigan Health Service Aboriginal Corporation; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Study leave

Employee Assistance Program

12 days personal leave per year

NAIDOC Day holiday

Personalized professional development

Job summary

Derbarl Yerrigan Health Service Aboriginal Corporation in Perth, WA, is seeking an Elders Connect Support Worker to connect with local Elders and their families, raise awareness of aged care entitlements, and work with the Elders Connect Support Coordinator. This full-time fixed-term contract expires on 30 June 2028 and starts immediately for the right candidate.

The role focuses on coordinated access to aged care services, service navigation, case management and community engagement, with an

Qualifications

• Excellent communication and interpersonal skills for engaging with Elders and families.
• Proven experience in case management and aged care.
• Understanding of person-centred care and trauma-informed practice.
• Strong analytical ability to assess demand and service gaps.
• Ability to work unsupervised and as part of a team.
• Knowledge of local aged care and internal ACCHO services.
• Willingness to learn and enter data and reporting.

Responsibilities

• Client Support Coordination
• Service Navigation and Liaison
• Demand Assessment and Service Gap Analysis
• Reporting and Compliance
• Community Engagement and Relationship Building

Skills

Communication skills

Interpersonal skills

Case management

Aged care knowledge

Trauma-informed care

Analytical skills

Team collaboration

Data entry & reporting

Education

Community services qualification

Aboriginal mental health first aid

Job description

About the Organisation

The Derbarl Yerrigan Health Service (DYHS) was established in 1974 and is the largest Aboriginal community-controlled health service provider in Western Australia, providing care to over 20,000 Aboriginal patients across four clinics in East Perth, Mirrabooka, Maddington and Midland. Our staff enable the delivery of culturally responsive primary health services, focusing on prevention, early intervention, comprehensive care and care coordination including chronic disease management.

About the Benefits

A competitive salary commensurate with relevant qualifications, skills and experience is on offer for the right candidate.

• Salary packaging up to $15,900
• Study leave
• Employee Assistance Program
• 12 days of personal leave per year
• NAIDOC Day holiday
• Personalized professional development opportunities

About the role

The Elders Connect Support Worker (ECSW) is a pivotal role within the Aboriginal Community Controlled Health Organisation (ACCHO) focusing on enhancing the well-being and quality of life of elder community members. The primary responsibility of this role is to connect with local Elders, older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements. The ECSW will work closely with the Elders Connect Support Coordinator. This will be a Full-time fixed term contract which expires on 30 June 2028. Currently we have 1x vacancy requiring immediate start.

Primary Objectives

• The overarching function of the ECSW is to ensure that support for clients is organised, sequenced and supported to enable effective access to appropriate aged care services both internal and external to ACCHO.
• They will also help determine the level of local demand for aged care services, identify existing aged care services, any service gaps in the area and continue advocacy work with clients as required.

Key Responsibilities

• Client Support Coordination
• Service Navigation and Liaison
• Demand Assessment and Service Gap Analysis
• Reporting and Compliance
• Community Engagement and Relationship Building

SELECTION CRITERIA

Essential

• Excellent and strong relationships with the local Aboriginal Community.
• Excellent communication and interpersonal skills, with the ability to work and build trusting relationships in the community.
• Proven experience in case management, aged care, with a strong understanding of the aged care sector.
• Demonstrated understanding of the principles of person-centred care and trauma-informed practice.
• Strong analytical skills, with the ability to assess demand, identify service gaps, and contribute to Derbarl strategic planning.
• Experience working with older people.
• Understanding of the internal ACCHO services available to clients.
• Knowledge of or willingness to learn about the aged care landscape.
• Ability to or willingness to learn how to enter data and reporting.
• Demonstrated experience working unsupervised and as part of a team.
• Must be physically and mentally fit to perform the inherent requirements of the role.

Desirable

• Aboriginal and/or Torres Strait Islander.
• No qualification is required for this role. However, a qualification in community services and Aboriginal mental health first aid is desirable.
• No specific experience is required for this role. Willingness to undergo relevant Training provided.

Derbarl Yerrigan Health Service Aboriginal Corporation is an equal opportunity institution, providing educational and employment opportunities without regard to race, colour, gender, age, or disability.

Derbarl Yerrigan Health Service reserves the right to contact the current or most recent employer and evaluate past employment records of applicants selected for interview.

Derbarl Yerrigan Health Service reserves the right to re-advertise the position or to delay final selection if it is deemed that applicants for the position do not constitute an adequate applicant pool.

Derbarl Yerrigan Health Service Aboriginal Corporation is committed to a smoke free environment across all buildings, grounds and vehicles.