Care Coordinator (Identified)

Coonamble Aboriginal Health Service; Dubbo; On-site; AUD 70,000 - 90,000; Full time

Job summary

Coonamble Aboriginal Health Service – Dubbo NSW is seeking a dedicated Care Coordinator to ensure high‑quality, person‑centred care. You will coordinate service delivery, roster staff, and liaise with management, clinical teams and families to keep care responsive and coordinated.

The role requires Aboriginal or Torres Strait Islander identity, relevant AQTF certification, and experience in care coordination or health settings. Pre‑employment checks are mandatory.

Qualifications

• Identify as Aboriginal or Torres Strait Islander with ability to provide proof of Aboriginality.
• AQTF Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care, Human Services, Social Work or related field.
• Experience in care coordination or support coordination, preferably in Aboriginal or Torres Strait Islander community.
• Effective interpersonal skills, including written and verbal communication.
• Strong planning and organisation skills, and problem-solving skills.
• Background in office administration duties, particularly in a clinical setting.
• Demonstrates commitment to code of conduct, EEO, WH&S and cultural safety framework.
• Current checks: national criminal history, NSW Working with Children’s Check, unrestricted license.

Responsibilities

• Coordinate service delivery and maintain continuity of care.
• Roster and schedule staff to support participants.
• Work with senior management, clinical teams and support workers.
• Foster positive relationships with participants, families and stakeholders.
• Identify and resolve service delivery challenges and ensure effective communication.

Skills

Interpersonal skills

Planning & Organisation

Problem solving

Written and verbal communication

Computer literacy

Office administration

Team collaboration

Education

AQTF Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care, Human Services, Social Work or related field

Tools

Software applications

Job description

Coonamble Aboriginal Health Service – Dubbo NSW

Dubbo Aboriginal Medical Service (DAMS) is seeking an enthusiastic person to fill the full-time position of Care Coordinator.

As a Care Coordinator, you will play a key role in ensuring participants receive high-quality, consistent and person-centred care that is responsive to their individual needs, preferences and goals. Working collaboratively with senior management, clinical teams and support workers, you will coordinate service delivery, manage staff rostering and scheduling, and foster positive, professional relationships with participants, families and key stakeholders. You will be responsible for maintaining effective communication, proactively identifying and resolving service delivery challenges, and ensuring continuity of care through responsive coordination, sound decision-making and efficient management of operational requirements.

Note: This is an Aboriginal or Torres Strait Islander Identified Position authorised by Section 14 of the Anti-Discrimination Act 1977, NSW, which requires successful candidates to provide proof of Aboriginality.

Key Selection Criteria

• Identify as an Aboriginal or Torres Strait Islander with ability to provide proof of Aboriginality (mandatory)


• AQTF Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care, Human Services, Social Work or a related field.


• Experience in care coordination or support coordination, preferably in the Aboriginal or Torres Strait Islander community.


• Effective interpersonal skills, including written and verbal communication.


• Strong planning and organisation skills, and problem-solving skills.


• Strong background experience in office administration duties, particularly in a clinical setting.


• Demonstrated computer literacy skills and software application skills.


• Demonstrates a commitment to the CAHS code of conduct, equal employment opportunity, work health & safety and cultural safety framework


• Current nationally coordinated criminal history check, NSW working with children’s check and unrestricted class C or P2 driver’s license


• Candidates must be work‑ready, with all the required pre‑employment checks (police checks, WWCC, etc.) available to be submitted directly after the interview.

All applicants must submit a current resume which includes the contact details of two (2) referees with their email addresses and a short response (maximum of two pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role.

This position will close on Friday, 20th November 2026.