Education Systems Lead - LMS/EMS (Contract)

CPA Australia; City of Melbourne; Hybrid; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Hybrid flexibility

Wellbeing matters

Supportive benefits

Career growth

Global mindset

Incentives that reward you

Fast-paced and purpose-driven

Inclusive culture

People-first culture

Job summary

CPA Australia is seeking a leader to head the Education Systems team, overseeing the performance, enhancement and continuous improvement of our learning technology ecosystem, including LMS, EMS and supporting platforms. This is a contract role until June 2027, with a hybrid working arrangement (minimum two days onsite).

You will partner with Technology & Digital Services, vendors and stakeholders to deliver reliable solutions, lead a high-performing team and shape the future direction of CPA

Qualifications

• Experience managing business-critical systems and technology-enabled operations.
• Strong leadership, stakeholder management and vendor management skills.
• Experience with Learning Management Systems (LMS), Event Management Systems (EMS) or similar platforms.
• Excellent analytical, problem-solving and communication skills.
• A passion for continuous improvement and delivering exceptional customer outcomes.

Responsibilities

• Lead the day-to-day management and optimisation of education systems.
• Drive system enhancements, upgrades and continuous improvement initiatives.
• Partner with Technology & Digital Services, vendors and business stakeholders to deliver reliable and effective solutions.
• Monitor system performance, troubleshoot issues and ensure service excellence.
• Oversee data integrity, reporting, compliance and governance activities.
• Lead, coach and develop a high-performing team.
• Contribute to the future direction of CPA Australia's learning ecosystem.

Skills

Leadership

Stakeholder mgmt

Vendor mgmt

LMS/EMS

Education systems

Data analysis

Problem solving

Team coaching

Job description

CPA Australia is seeking a leader to head the Education Systems team, overseeing the performance, enhancement and continuous improvement of our learning technology ecosystem, including LMS, EMS and supporting platforms. This is a contract role until June 2027, with a hybrid working arrangement (minimum two days onsite).

You will partner with Technology & Digital Services, vendors and stakeholders to deliver reliable solutions, lead a high-performing team and shape the future direction of CPA