Education Systems Manager

CPA Australia; City of Melbourne; Hybrid; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Hybrid flexibility

Wellbeing matters

Supportive benefits

Career growth

Global mindset

Incentives that reward you

Fast-paced and purpose-driven

Inclusive culture

People-first culture

Job summary

CPA Australia is seeking a leader to head the Education Systems team, overseeing the performance, enhancement and continuous improvement of our learning technology ecosystem, including LMS, EMS and supporting platforms. This is a contract role until June 2027, with a hybrid working arrangement (minimum two days onsite).

You will partner with Technology & Digital Services, vendors and stakeholders to deliver reliable solutions, lead a high-performing team and shape the future direction of CPA

Qualifications

• Experience managing business-critical systems and technology-enabled operations.
• Strong leadership, stakeholder management and vendor management skills.
• Experience with Learning Management Systems (LMS), Event Management Systems (EMS) or similar platforms.
• Excellent analytical, problem-solving and communication skills.
• A passion for continuous improvement and delivering exceptional customer outcomes.

Responsibilities

• Lead the day-to-day management and optimisation of education systems.
• Drive system enhancements, upgrades and continuous improvement initiatives.
• Partner with Technology & Digital Services, vendors and business stakeholders to deliver reliable and effective solutions.
• Monitor system performance, troubleshoot issues and ensure service excellence.
• Oversee data integrity, reporting, compliance and governance activities.
• Lead, coach and develop a high-performing team.
• Contribute to the future direction of CPA Australia's learning ecosystem.

Skills

Leadership

Stakeholder mgmt

Vendor mgmt

LMS/EMS

Education systems

Data analysis

Problem solving

Team coaching

Job description

Reporting to our Head of Digital Enablement, you will lead the Education Systems team and oversee the performance, enhancement and continuous improvement of our learning technology ecosystem, including our Learning Management System (LMS), Event Management System (EMS) and supporting platforms.

This is a contract role until June 2027

Key responsibilities

• Lead the day-to-day management and optimisation of education systems.
• Drive system enhancements, upgrades and continuous improvement initiatives.
• Partner with Technology & Digital Services, vendors and business stakeholders to deliver reliable and effective solutions.
• Monitor system performance, troubleshoot issues and ensure service excellence.
• Oversee data integrity, reporting, compliance and governance activities.
• Lead, coach and develop a high-performing team.
• Contribute to the future direction of CPA Australia's learning ecosystem.

About you

• Experience managing business-critical systems and technology-enabled operations.
• Strong leadership, stakeholder management and vendor management skills.
• Experience with Learning Management Systems (LMS), Event Management Systems (EMS) or similar platforms.
• Excellent analytical, problem-solving and communication skills.
• A passion for continuous improvement and delivering exceptional customer outcomes.

Why We Love Working at CPA Australia

At CPA Australia, we’re proud of our vibrant, values-led culture. We live by our core values:Create Opportunity,Pursue Excellence, andAchieve Together—and they shape everything we do.

Here’s what makes working here special:

• Inclusive culture– We celebrate diversity and are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive.
• People-first culture– Work alongside passionate, like-minded professionals who strive to be their best.
• Hybrid flexibility– Enjoy the balance of working from home and in the office (minimum two days onsite).
• Wellbeing matters– Access health and wellbeing sessions, learning labs, and a generous reward and recognition program.
• Supportive benefits– Paid parental, volunteer, and study leave, plus the option to purchase additional leave.
• Career growth– Take advantage of learning and professional development opportunities.
• Global mindset – Be part of a truly international organisation with over 20 offices around the world.
• Incentives that reward you– Participate in our annual incentive scheme.
• Fast-paced and purpose-driven– Thrive in a dynamic environment where your work makes a difference to our members and the profession.

About Us:

CPA Australia is Australia’s leading professional accounting body and one of the largest in the world. We have more than 175,000 members in over 100 countries and regions. Our core services include education, training, technical support and advocacy. CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest. We engage with governments, regulators and industries to advocate policies that stimulate sustainable economic growth and have positive business and public outcomes.

We arevalues-based organisation underpinned by theCPA Australia Way,which is our commitment to each other and a way of working. It is the foundation of our success, experienced and lived by our people, and felt by members.

To learn more about CPA Australia and other opportunities, please visit our Careers page at https://www.cpaaustralia.com.au/about-cpa-australia/work-with-us/careers