Education Programs & Operations Lead

Lincoln Institute of Higher Education Ltd; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Lincoln Institute of Higher Education Ltd seeks an experienced Education Manager to lead educational operations, strengthen program delivery and support continuous improvement across academic and administrative activities.

You will work with academic leaders, lecturers and professional staff to translate priorities into effective educational practice, oversee budgeting, policy development and regulatory compliance, and foster a collaborative, student-focused environment.

Qualifications

• Master’s degree or higher in Education, Business Administration, Management or a related field.
• At least 3 years of experience in a management role with academic operations.
• Strong knowledge of Australian higher education regulatory environment (TEQSA, HESF, ESOS).
• Experience in staff management, including recruitment and performance management.
• Experience with budget preparation, financial monitoring and reporting.
• Experience working with international student cohorts.

Responsibilities

• Plan, develop and coordinate course delivery, timetabling and academic calendars across all accredited programs.
• Oversee curriculum review, course development and re-accreditation processes in collaboration with the Academic Board and course coordinators.
• Monitor student progression, attendance and academic performance, and implement intervention strategies for at-risk students.
• Ensure ongoing compliance with TEQSA requirements, the Higher Education Standards Framework (Threshold Standards) 2021, the ESOS Act 2000, the National Code 2018 and CRICOS obligations.
• Lead recruitment, induction, workload allocation and performance management of academic and administrative staff.
• Prepare and manage the academic department budget, monitor expenditure and report variances to the CEO.
• Coordinate internal quality assurance processes, including benchmarking, student feedback surveys and moderation.
• Liaise with regulators, education agents, industry partners and external academic bodies.
• Prepare reports for the CEO, Academic Board and Corporate Governance Board on academic performance, risk and compliance.

Skills

Stakeholder engagement

Regulatory compliance

Leadership / people management

Budgeting and financial planning

Education

Master’s degree or higher in Education or related field

Job description

Lincoln Institute of Higher Education Ltd seeks an experienced Education Manager to lead educational operations, strengthen program delivery and support continuous improvement across academic and administrative activities.

You will work with academic leaders, lecturers and professional staff to translate priorities into effective educational practice, oversee budgeting, policy development and regulatory compliance, and foster a collaborative, student-focused environment.