Education Manager

Lincoln Institute of Higher Education Ltd; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Lincoln Institute of Higher Education Ltd seeks an experienced Education Manager to lead educational operations, strengthen program delivery and support continuous improvement across academic and administrative activities.

You will work with academic leaders, lecturers and professional staff to translate priorities into effective educational practice, oversee budgeting, policy development and regulatory compliance, and foster a collaborative, student-focused environment.

Qualifications

• Master’s degree or higher in Education, Business Administration, Management or a related field.
• At least 3 years of experience in a management role with academic operations.
• Strong knowledge of Australian higher education regulatory environment (TEQSA, HESF, ESOS).
• Experience in staff management, including recruitment and performance management.
• Experience with budget preparation, financial monitoring and reporting.
• Experience working with international student cohorts.

Responsibilities

• Plan, develop and coordinate course delivery, timetabling and academic calendars across all accredited programs.
• Oversee curriculum review, course development and re-accreditation processes in collaboration with the Academic Board and course coordinators.
• Monitor student progression, attendance and academic performance, and implement intervention strategies for at-risk students.
• Ensure ongoing compliance with TEQSA requirements, the Higher Education Standards Framework (Threshold Standards) 2021, the ESOS Act 2000, the National Code 2018 and CRICOS obligations.
• Lead recruitment, induction, workload allocation and performance management of academic and administrative staff.
• Prepare and manage the academic department budget, monitor expenditure and report variances to the CEO.
• Coordinate internal quality assurance processes, including benchmarking, student feedback surveys and moderation.
• Liaise with regulators, education agents, industry partners and external academic bodies.
• Prepare reports for the CEO, Academic Board and Corporate Governance Board on academic performance, risk and compliance.

Skills

Stakeholder engagement

Regulatory compliance

Leadership / people management

Budgeting and financial planning

Education

Master’s degree or higher in Education or related field

Job description

Lincoln Institute of Higher Education Ltd – Sydney CBD NSW

Lincoln Institute of Higher Education (LIHE) is a forward-looking Australian not for profit higher education provider committed to delivering accessible, industry-relevant education with a strong focus on community impact. Guided by its “Education for All” philosophy, LIHE aims to empower students, particularly from diverse and regional backgrounds with practical skills and knowledge aligned to evolving workforce needs. The Institute is actively expanding its academic portfolio across key disciplines such as community services, early childhood education and Business Information System while embedding innovation in teaching and learning through technology and applied practice. With a strong governance framework and alignment to the Higher Education Standards Framework (HESF 2021), LIHE is dedicated to academic quality, student success, and meaningful engagement with industry and community stakeholders.

We are continuously growing and developing new courses to meet emerging industry and community needs. We focus on high standards of academic quality, integrity and continuous improvement, underpinned by robust governance and contemporary teaching practice, and we strive to equip graduates with the knowledge and capabilities to succeed in their careers and contribute positively to the community.

We are seeking an experienced Education Manager to lead educational operations, strengthen program delivery and support continuous improvement across our academic and administrative activities.

About the Role

As Education Manager, you will work closely with academic leaders, lecturers and professional staff to turn institutional priorities into effective educational practice. You will oversee operational planning, policy improvement and resource management while helping staff and students achieve their development goals.

This position suits a collaborative leader who combines sound educational judgement with strong organisational, financial and people management skills.

Position Purpose

The Education Manager plans, directs and coordinates the college’s educational programs, academic operations and supporting administrative functions. The role ensures high-quality teaching and learning outcomes and compliance with the Higher Education Standards Framework, the ESOS Act and the National Code 2018. It is also responsible for managing the operational budgets and staffing resources that support academic delivery.

Key Responsibilities

Academic Planning and Program Management

Plan, develop and coordinate course delivery, timetabling and academic calendars across all accredited programs.

Oversee curriculum review, course development and re-accreditation processes in collaboration with the Academic Board and course coordinators.

Monitor student progression, attendance and academic performance, and implement intervention strategies for at-risk students.

Regulatory Compliance and Quality Assurance

Ensure ongoing compliance with TEQSA requirements, the Higher Education Standards Framework (Threshold Standards) 2021, the ESOS Act 2000, the National Code 2018 and CRICOS obligations.

Prepare documentation for regulatory audits, re-registration and course accreditation applications.

Develop, review and implement academic and operational policies and procedures.

Coordinate internal quality assurance processes, including benchmarking, student feedback surveys and moderation.

Staff Management and Development

Lead recruitment, induction, workload allocation and performance management of academic and administrative staff.

Identify professional development needs and coordinate training programs.

Foster a collaborative, compliant and student-focused workplace culture.

Financial and Resource Management

Prepare and manage the academic department budget, monitor expenditure and report variances to the CEO.

Contribute to financial forecasting, fee setting and resource allocation decisions.

Oversee procurement and allocation of teaching resources, facilities and learning systems.

Stakeholder Engagement and Reporting

Liaise with regulators, education agents, industry partners and external academic bodies.

Prepare reports for the CEO, Academic Board and Corporate Governance Board on academic performance, risk and compliance.

Represent the college at relevant meetings, forums and accreditation panels.

Selection Criteria

A Master’s degree or higher in Education, Business Administration, Management or a related field.

At least 3 years of experience in a management role, including at least 1 year managing academic or educational operations.

Sound working knowledge of the Australian higher education regulatory environment (TEQSA, HESF, ESOS, National Code).

Demonstrated experience in staff management, including recruitment, performance management and workforce planning.

Experience in budget preparation, financial monitoring and reporting.

Strong written communication skills, including policy writing and preparing regulatory submissions.

Doctoral qualification (completed or in progress) or experience in relevant discipline.

Experience supporting regulatory audits or course accreditation.

Experience working with international student cohorts.