Education IT Specialist Technician – Enterprise Support

Bytewize; Melbourne; Hybrid; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Company car

Employee mentoring program

Job summary

Bytewize is recruiting experienced IT professionals for the Technical Support to Schools Program (TSSP) in Melbourne, Australia. These roles support the Department of Education’s schools, managing IT infrastructure, networks, servers, and end-user devices across large ICT environments.

Positions require at least 1 year of industry experience and prior TSSP or education-sector exposure, with strong skills in Windows, Linux, Hyper-V, and enterprise networking.

Qualifications

• Minimum 1 year industry experience and experience in education sector or similar enterprise environment.

Responsibilities

• Manage Windows and Apple devices on an enterprise scale.
• Administer Hyper-V virtualized server environments.
• Administer Windows and Linux servers.
• Manage enterprise network infrastructure including Cisco and HP switches.
• Administer Cisco wireless networks, including controllers and access points.
• Provide ICT support to staff and students in large learning environments.
• Plan and deploy SOE and image deployment; troubleshoot as needed.
• Collaborate with schools’ ICT management and stakeholders.
• Document technical procedures clearly.

Skills

Windows devices

Hyper-V

Windows servers

Linux servers

Cisco networking

HP switches

Wireless networking

1:1 BYOD deployment

SOE & image deployment

ICT professional development

Documentation writing

Education

Bachelor's degree in Networking/IT

Tools

Hyper-V

Cisco wireless controllers

Job description

Bytewize Vacancy 2026-0992 for Specialist Technicians

Melbourne, Australia | Posted on 23/09/2026

Specialist Technician Candidates - Technical Support to Schools Program

Computer Network and Systems Engineer / Specialist Technician - TSSP / Education Sector

Bytewize is seeking highly experienced IT professionals to fill contract and ongoing employment positions that are available within our company. Successful candidates will be employed by Bytewize to provide ongoing technical support services to the Department of Education (Department) through the Technical Support to Schools Program (TSSP). Bytewize is a reliable and well established company that has been in business for over 23 years and part of the TSSP Program for over 20 years.

These are not entry-level positions, all candidates must have a minimum of 1 years’ industry experience AND previous experience within the TSSP program OR extensive experience within the education sector is essential for consideration.

The roles and responsibilities consist of managing the IT infrastructure within Departments schools. Administration of school network and server infrastructure and providing ICT support services to both the staff and students in large ICT based learning environments.

Essential Technical Skills Required

• Ability to manage and service Windows and Apple devices on an enterprise scale
  
• Administration and support of Hyper-V virtualized server environments
  
• Administration various Windows and Linux based servers
  
• High level enterprise network administration skills required - Cisco and HP switches
  
• Administration of Cisco wireless network technologies, including wireless controllers and access points
  
• Excellent language and communication skills are essential for consideration of these roles
  
• Providing support to enterprise volume desktop and notebook computers
  
• Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required
  
• Previous industry experience in an educational setting is essential unless you have high levels of industry experience in a similar scale enterprise level corporate environment
  
• Extensive knowledge and experience in Department and TSSP initiatives will be highly regarded
  
• Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded
  
• Ability to plan and run ICT professional development sessions and work collaboratively with the schools’ stakeholder ICT management when required
  
• Technical documentation writing skills
  
• At least 1 year of relevant work experience
  
• Bachelor of Networking, Information Technology, cybersecurity or related fields
  

Tasks & responsibilities

• Ability to manage and service Windows and Apple devices on an enterprise scale
  
• Administration and support of Hyper-V virtualized server environments
  
• Administration various Windows and Linux based servers
  
• High level enterprise network administration skills required - Cisco and HP switches
  
• Administration of Cisco wireless network technologies, including wireless controllers and access points
  
• Excellent language and communication skills are essential for consideration of these roles
  
• Providing support to enterprise volume desktop and notebook computers
  
• Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required
  
• Previous industry experience in an educational setting is essential unless you have high levels of industry experience in a similar scale enterprise level corporate environment
  
• Extensive knowledge and experience in Department and TSSP initiatives will be highly regarded
  
• Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded
  
• Ability to plan and run ICT professional development sessions and work collaboratively with the schools’ stakeholder ICT management when required
  
• Technical documentation writing skills
  

Personal Attributes Required

• Highly Motivated industry professionals who have ability to work autonomously, or as part of a team as the company or Department required and/or dictates
  
• Excellent problem solving techniques with the ability to call upon available resources and escalate to senior management when required
  
• Punctual, reliable and well organized candidates need only apply
  
• Excellent human relations and people skills with a genuine passion for the ICT industry
  
• Excellent technical documentation skills and the ability to follow instructions and technical documentation accurately when required
  
• The ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experience
  
• Current driver’s license and reliable motor vehicle
  
• Police and background checks will be performed on all shortlisted candidates
  
• All candidates must be fully vaccinated against COVID-19 and must provide proof of their vaccination status prior to commencement of this role
  

Remuneration and Payment

• Pay rate is dependent on the candidate’s skill set and level of relevant industry experience
  
• Annual reviews on pay rates based on performance
  
• Top pay rates guaranteed to all candidates
  

Pay: $75,000.00 – $95,000.00 per year

• Company car
  
• Employee mentoring program
  

Experience:

• Information & Communication Technology Occupations: 1 year (Required)