Education ICT Support Technician — Onsite & Classroom Tech

Ozcom Technology Group; City of Melbourne; On-site; AUD 50,000 - 80,000; Part time

Job summary

A technology services provider in Victoria is looking for a Technical Support Officer (EDU) to deliver ICT support services onsite to educational clients across the state. The successful candidate will provide support for various devices and troubleshooting while maintaining excellent communication with staff and students. Applicants must have valid working credentials and relevant experience in the education sector. This role offers the flexibility of part-time or full-time employment.

Qualifications

• Must obtain a valid Working with Children Check (WWCC).
• Applicants must be Australian Permanent Residents or hold a valid Australian work visa.
• Education sector technical experience is essential.

Responsibilities

• Provide technical support and services onsite at educational institutions.
• Support a range of devices including Windows, Apple, and peripheral equipment.
• Log incidents and service requests effectively.
• Handle concurrent jobs and changing priorities.

Skills

Technical support

Communication skills

Troubleshooting

Windows Server Technologies

Apple device support

Education

Education Sector Technical Experience

Tools

MDM Software

Google Apps

Papercut

Job description

A technology services provider in Victoria is looking for a Technical Support Officer (EDU) to deliver ICT support services onsite to educational clients across the state. The successful candidate will provide support for various devices and troubleshooting while maintaining excellent communication with staff and students. Applicants must have valid working credentials and relevant experience in the education sector. This role offers the flexibility of part-time or full-time employment.