Education Administration and Communications Coordinator (EACCPD)

Australian College of Optometry; Melbourne; Hybrid; AUD 72,000 - 78,000; Full time

Job summary

Australian College of Optometry in Carlton, VIC, seeks an Education Administration and Communications Coordinator to support education and professional development programs. The role delivers administrative, communications and coordination support to students, educators and stakeholders for online and face-to-face learning.

You will work with the Professional Development Manager and Clinical Education Coordinators to manage enrolments, events, exams and communications, ensuring a smooth learning

Qualifications

• Strong administrative and communication skills.
• Experience coordinating education programs and events.
• Experience with Moodle or similar LMS.

Responsibilities

• Coordinate administrative activities associated with education programs and courses.
• Support participant administration, including enrolments and follow up.
• Assist with delivery of courses, webinars, examinations and education events.
• Prepare and distribute education communications and promotions.
• Maintain education records in Moodle and other platforms.
• Liaise with students, educators and stakeholders to support delivery.
• Assist with education reporting and data collection.
• Provide day-to-day admin support to the Professional Development Manager.

Skills

Organised

Communication

Customer service

Relationship building

Time management

Education

Business administration

Communications

Education related

Tools

Moodle

Job description

Education Administration and Communications Coordinator (EACCPD)

Australian College of Optometry – Carlton VIC

Our vision is to achieve world leading eye health outcomes for all.

We aim to be a global leader in primary public health eye care, providing best practice and holistic care to patients in need. We will achieve this through clinical excellence, translational clinical and public health research, education, and collaboration. Patient-centred models will underpin everything we do.

Key information

• Working hours between 8.30am- 5.45pm, with adhoc support required for examinations or webinars outside of these hours.
• Carlton/ hybrid working location
• Salary: $72,000-$78,000 pro rata (inclusive of superannuation) + salary packaging benefits.

About the position

Reporting to the Professional Development Manager, the Education Administration and Communications Coordinator plays a key role in supporting the delivery of the ACO's education and professional development programs. This position provides high-quality administrative, communications and coordination support to ensure an exceptional experience for students, participants, educators and stakeholders.

Working closely with the Professional Development Manager and Clinical Education Coordinators, you will support the administration, promotion and delivery of courses, events, examinations and student-related activities. You will coordination communications, maintain education records, respond to enquiries and assist with the smooth delivery of both online and face-to-face learning programs.

This role would suit someone who is highly organised, enjoys working in a fast-paced environment and takes pride in delivering excellent customer service while managing priorities.

Accountabilities

• Coordinate administrative activities associated with education programs, professional development courses and learning activities.
• Support participant administration, including enrolments, correspondence, documentation and follow up.
• Assist with the coordination and delivery of courses, webinars, examinations, meetings and education events.
• Prepare, format and distribute education related communication and promotional activities.
• Maintain accurate participant, course and education records within the Leaning Management System (Moodle) and other education platforms.
• Liaise with students, participants, educators, universities and other stakeholders to support program delivery.
• Assist with education reporting, data collection, course evaluations and continuous improvement activities.
• Provide day-to-day administrative support to the Professional Development Manager and Clinical Education Coordinators.

About you

You are an organised and proactive coordinator with strong administrative and communication skills. You enjoy building positive relationships, providing exceptional service and ensuring activities run smoothly behind the scenes.

Skills and knowledge

• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent written and verbal communication skills.
• A customer-focussed approach and commitment to delivering a positive participant experience.
• Confidence working with and adapting to systems and databases.
• Experience supporting online learning, webinars or examination processes.
• Ability to work both independently and collaboratively within a team environment.
• Strong attention to detail and a commitment to quality and continuous improvement.
• A qualification in business administration, communications, education or a related field, or an equivalent combination of relevant experience.
• Experience providing administrative and coordination support within an education, training, healthcare, membership, not-for-profit or similar environment.
• Experience using Learning Management Systems (such as Moodle) or similar databases.

Applications will close at 5pm, Monday 7 December 2026. The ACO reserves the right to close applications early should a suitable candidate apply.