ED Patient Support Officer - Safe, Compassionate Care

Tasmania Government; Tasmania; Presencial; AUD 70.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Professional development

Leave entitlements

Fitness Passport

Descripción de la vacante

The North West Regional Hospital Emergency Department is a dynamic, multidisciplinary team committed to delivering high-quality emergency care to our community. The Emergency Department Patient Support Officer will support the Nurse Unit Manager and multidisciplinary staff to maintain a safe and secure environment for patients, staff and visitors.

You will work closely with clinical staff to ensure patient comfort and dignity, assist with manual handling needs, and follow the Statement of Duties

Formación

• Strong interpersonal and communication skills.
• A commitment to providing respectful and compassionate support to patients and staff.
• Ability to perform manual handling tasks safely.

Responsabilidades

• Assist in maintaining a secure working environment by managing patient/visitor behaviour to, where possible, prevent aggressive incidents from occurring
• Respond to incidents under the direction of the clinical team
• Work collaboratively with staff to ensure a safe and orderly environment within the ED
• Work collaboratively with staff to ensure patient comfort and dignity
• Provide manual handling assistance with patient care requirements when and as directed
• Work to the Statement of Duties of the Emergency Department Support Officer and local guidelines, procedures and protocols.

Conocimientos

Interpersonal skills

Compassionate care

Manual handling

Descripción del empleo

The North West Regional Hospital Emergency Department is a dynamic, multidisciplinary team committed to delivering high-quality emergency care to our community. The Emergency Department Patient Support Officer will support the Nurse Unit Manager and multidisciplinary staff to maintain a safe and secure environment for patients, staff and visitors.

You will work closely with clinical staff to ensure patient comfort and dignity, assist with manual handling needs, and follow the Statement of Duties