ECP Functional Specialist

Super Retail Group; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Team discounts across brands

Hybrid working

Parental leave

Wellbeing support (Sonder)

Job summary

Super Retail Group is seeking an ECP Functional Specialist to optimise and continuously improve SAP SuccessFactors Employee Central Payroll. You will partner with People Operations, Digital & Technology, and business stakeholders to ensure compliant, scalable payroll solutions and enhanced employee experience.

You will act as the ECP SME, lead payroll system enhancements, testing, and governance for upgrades, while building capability through coaching and documentation.

Qualifications

• Subject matter expert in SAP SuccessFactors ECP and Employee Central Payroll.
• Experience leading payroll system enhancements and optimisation initiatives.
• Strong understanding of ANZ payroll legislation, superannuation, awards, enterprise agreements and compliance.
• Experience translating business requirements into functional system solutions.
• Stakeholder management across People, Payroll, Finance and Technology.

Responsibilities

• Optimise the SAP SuccessFactors Employee Central Payroll (ECP) platform to align with business needs.
• Lead payroll system support, stabilisation activities, incident resolution and root cause analysis.
• Partner with People Operations, Technology, vendors and stakeholders to design and deliver scalable payroll solutions.
• Support testing and governance for upgrades and changes; ensure compliant, robust deployments.
• Drive payroll compliance, risk management and continuous improvement.
• Build capability in ECP through coaching, training and documentation.

Job description

At Super Retail Group, home to Supercheap Auto, rebel, BCF and Macpac, we're building the future of retail. Through significant investment in technology, digital capability and colleague experience, we're creating more connected and seamless experiences across our business. It's an exciting time to join us and help shape what's next for our customers, our teams and our brands.

Why this role?

• Make a real impact by improving the systems and processes that ensure employees are paid accurately and on time.
• Be the ECP expert partnering across Payroll, People and Technology to solve complex challenges and deliver meaningful change.
• Shape the future of payroll by driving innovation, optimisation and continuous improvement across a business-critical platform.

About the Opportunity

Reporting to the Group Payroll Operations Manager, the ECP Functional Specialist is responsible for the optimisation, and continuous improvement of the SuccessFactors Employee Central Payroll (ECP) platform. The role partners with People Operations, Digital & Technology, and business stakeholders to ensure payroll solutions are compliant, fit for purpose, and aligned to business requirements. The position provides expert functional advice, supports the design and implementation of system enhancements, and drives continuous improvement initiatives that enhance payroll service delivery, compliance, and employee experience.

What You'll Be Responsible For

• Optimise the SAP SuccessFactors Employee Central Payroll (ECP) platform, ensuring payroll solutions are compliant, efficient and aligned to business needs.
• Act as the ECP SME, leading payroll system support, stabilisation activities, incident resolution and root cause analysis.
• Partner with People Operations, Technology, vendors and business stakeholders to design, enhance and deliver scalable payroll solutions.
• Support the assessment and delivery of payroll system enhancements, including legislative, award, enterprise agreement and business-driven changes.
• Support testing and quality assurance activities for upgrades, releases and system changes, ensuring robust governance and successful deployment outcomes.
• Drive payroll compliance, risk management and continuous improvement initiatives that enhance payroll accuracy, efficiency and employee experience.
• Build organisational capability in SuccessFactors ECP through coaching, knowledge sharing, training and documentation.

About you…

You are a subject matter expert in SAP SuccessFactors ECP with strong payroll systems experience and a passion for continuous improvement. You thrive in a collaborative environment, enjoy solving complex challenges, and have a proven ability to translate business requirements into practical, compliant and scalable solutions. With a customer-focused mindset, you're motivated by delivering better outcomes for both the business and its people.

What you bring

• Deep functional expertise in SuccessFactors Employee Central Payroll (ECP) and Employee Central.
• Demonstrated experience leading payroll system enhancements, configuration, and optimisation initiatives.
• Strong understanding of Australian and New Zealand payroll legislation, superannuation, awards, enterprise agreements, and compliance requirements.
• Experience translating business requirements into functional system solutions.
• Proven ability to manage stakeholders and influence outcomes across People, Payroll, Finance, and Technology functions.
• Experience supporting payroll transformations, system implementations, or large-scale change initiatives.
• Strong analytical, problem-solving, and process improvement capability
• Highly developed interpersonal and verbal communication skills, with strong customer focus and ability to understand issues, manage expectations, gain agreement, and resolve conflicts

Additional information

This is a full-time, 12-month contract. We welcome applications from candidates based in Sydney or Brisbane, with the role operating from our rebel Home Ground Office in Rhodes (Sydney) or Strathpine Support Office (Brisbane), depending on your location.

Why join us?

• Generous team member discounts across Supercheap Auto, rebel, BCF and Macpac.
• Flexible hybrid working, balancing collaboration in the office with the flexibility to work from home.
• Paid parental leave and support for life's important moments.
• Access to Sonder, providing 24/7 wellbeing, safety and Employee Assistance Program (EAP) support.
• Exclusive perks and discounts through our team member benefits program.
A culture that invests in your growth, with opportunities to learn, develop and progress your career across one of Australia's leading retail groups.