Ecommerce Specialist

SIR.; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

SIR. is seeking an experienced Ecommerce Specialist to support the day-to-day operation of our Australian and Global ecommerce stores.

The ideal candidate will have 4-5 years ecommerce experience, with premium fashion experience highly desirable, and a strong understanding of the ecommerce landscape. You will bring a commercial mindset, exceptional attention to detail, and a passion for delivering a premium online customer experience.

Qualifications

• 4–5 years ecommerce experience, premium or luxury fashion preferred.
• Strong understanding of ecommerce landscape and CRO strategies.
• Excellent attention to detail and organisational skills.

Responsibilities

• Execute and coordinate day-to-day site updates for AU and global stores.
• Schedule and activate promotions and sales.
• Maintain premium, on-brand website presentation.
• Support CRO initiatives including personalisation and A/B testing.
• Analyse website performance to improve conversion and AOV.
• Collaborate with Brand team for ecommerce photoshoots.
• Coordinate with cross-functional teams against trade and marketing calendar.

Skills

Ecommerce experience

Shopify Plus

Google Analytics

Klaviyo

Conversion optimization

Analytical skills

Attention to detail

Communication skills

Job description

We are thrilled to announce that SIR. is seeking an experienced Ecommerce Specialist to support the day-to-day operation of our Australian and Global ecommerce stores.

The ideal candidate will have 4-5 years ecommerce experience, with premium fashion experience highly desirable. You will have a strong understanding of the ecommerce landscape, a commercial mindset, excellent attention to detail and a passion for delivering a premium online customer experience.

RESPONSIBILITIES

• Execute and coordinate day-to-day website updates across Australian and Global ecommerce stores, including new collection launches, website content and product drops
• Schedule and activate promotions and sales
• Ensure the website is consistently presented to a premium and on-brand standard.
• Support conversion rate optimisation initiatives in conjunction with the Head of Digital, including personalisation campaigns and A/B testing.
• Analyse website performance and identify opportunities to improve conversion, AOV and the overall customer experience.
• Optimise website content for SEO and GEO.
• Support the testing and rollout of new website features.
• Manage and optimise search merchandising strategies, including top search terms, synonyms and no-search-results.
• Review returns reasons and update product descriptions with relevant size and fit feedback and flag problem styles with the Head of Digital, Customer Care Merchandise team.
• Collaborate with the Brand team to coordinate ecommerce photoshoots and ensure imagery is delivered on schedule and to brand standards.
• Work collaboratively across teams to deliver against the trade and marketing calendar.

DESIRED SKILLS

• 4–5 years ecommerce experience, with premium or luxury fashion highly desirable.
• Strong experience with Shopify Plus.
• Experience with Google Analytics, Searchspring, Loop Returns, Klaviyo or similar ecommerce technology platforms highly desirable.
• Strong understanding of ecommerce, digital merchandising and conversion rate optimisation.
• Commercially minded with strong analytical and problem-solving skills.
• Excellent attention to detail and strong organisational skills.
• Ability to manage multiple projects and deadlines.
• Strong visual eye with an appreciation for premium fashion and online presentation.
• Excellent communication and interpersonal skills.
• Proactive, collaborative and able to take initiative.
• Passionate about digital innovation, ecommerce and the SIR. brand.