eCommerce Coordinator

MYER; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Team member discounts

Learning and development

Lifestyle benefits

Job summary

MyerGroup in Melbourne is seeking an eCommerce Coordinator to support the online business and ensure a seamless customer journey. You will manage daily website operations and contribute to executing the trade calendar.

Collaborate with the eCommerce Manager, enrichment, marketing and CRM teams to test, optimise and enhance product search, categorisation and on-site experience.

Qualifications

• Proven experience in eCommerce or merchandise roles.
• Formal qualifications in eCommerce, Marketing, or related discipline.
• Excellent organisational skills.
• Experience with Google Analytics preferred.
• Proficient in Microsoft Office, especially Excel.
• Collaborative team player with internal and external teams.
• Thrives in a fast-paced environment.
• Flexible and adaptable to changing priorities.
• Committed to high standards of presentation and workplace experience.

Responsibilities

• Coordinate weekly website content aligned with the trade calendar.
• Assist with post-launch testing to verify content accuracy.
• Optimise search and product merchandising to boost sales.
• Monitor category performance and provide actionable insights.
• Collaborate with enrichment, marketing and CRM teams for launches.
• Review filtering, attributes and categorisation to enhance performance.
• Analyse on-site experiences and recommend improvements.
• Support implementation of new initiatives and workplace changes.

Skills

eCommerce experience

Organisational skills

Google Analytics

Excel

Collaborative

Thrives in fast-paced env

Education

Formal qualifications in eCommerce or Marketing

Job description

MyerGroup brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence, at MyerGroup you’ll be part of a diverse and dynamic team that’s shaping the future of retail across stores, online and beyond

The Online team at MyerGroup is looking for an eCommerce Coordinator to support the eCommerce business by ensuring a seamless customer journey. The eCommerce Coordinator will manage daily website operations and contribute to the flawless execution of the trade calendar, ensuring that customers can easily search for, find, and purchase products.

About the role:

• Assist in coordinating and briefing weekly website content to align with the trade calendar and optimisations, driving sales and enhancing the customer experience.
• Assist with post-launch testing to verify the accuracy of content, links, and promotions.
• Optimise search functions and product merchandising to boost sales and conversion rates in assigned categories.
• Monitor category performance, providing actionable insights and collaborating with the eCommerce Manager to drive sales growth on a daily and weekly basis.
• Partner with the enrichment team to ensure new products are live according to launch schedules, while also reviewing and recommending updates to filtering, attributes, and product categorisation to enhance category performance.
• Conduct competitor analysis, review analytics, and evaluate the on‑site experience to recommend improvements and enhance category performance.
• Collaborate with digital marketing, CRM, and marketing teams to ensure relevant links are tested and support a seamless customer journey.
• Support the implementation of new initiatives, workplace programs and operational changes, ensuring processes are embedded effectively.

About you:

• Proven experience in eCommerce or merchandise roles, preferably within the retail sector is ideal.
• Formal qualifications in eCommerce, Marketing, or a related discipline.
• Excellent organisational skills with a keen attention to detail.
• Experience with Google Analytics is preferred but not mandatory.
• Strong proficiency in Microsoft Office, particularly Excel.
• A genuine passion for eCommerce and delivering an exceptional user experience.
• Collaborative team player with the ability to work well with both internal and external teams.
• Ability to thrive in a fast‑paced environment.
• Ability to remain calm, professional and solutions‑focused when responding to enquiries, issues or changing priorities.
• Flexible and adaptable, with a willingness to support changing business and workplace requirements.
• Commitment to maintaining high standards of presentation, safety, security and workplace experience.

Benefits to you:

We’re committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Our team members enjoy a range of benefits including:

• Team member discounts: Generous discounts in-store and online
• Learning and development: Capability development workshops, succession planning, and internal career opportunities across MyerGroup brands.
• Lifestyle benefits: Employee Assistance Program (EAP),volunteer leave, discounted health insurance, gym memberships and novated leasing for eligible employees.

With more than 125 years of retail heritage, it’s an exciting time to join MyerGroup.

Your future starts here help shape what’s next at Myer Group.